LBI-39169
4
TABLE OF CONTENTS
Section/Paragraph Page
8.3 IDENTIFYING THE CAUSE OF ALARMS.............................................................................................31
8.3.1 Using Hierarchical Maps...................................................................................................................31
8.3.2 Using The OpenView Event Browser............................................................................................... 32
9. CONFIGURING EDACS DEVICES................................................................................................................36
9.1 INTEGRATED CEC/IMC MANAGER..................................................................................................... 36
9.1.1 Starting The CEC/IMC Session........................................................................................................ 37
9.1.2 Sample CEC/IMC Manager Screens.................................................................................................38
9.2 TELNET SESSIONS TO THE PI, BCU, CAL, AND EDG.......................................................................39
9.3 TELNETING TO THE SYSTEM MANAGER..........................................................................................39
9.4 USER ACTION LOGGING....................................................................................................................... 41
10. TRANSFERRING DEVICE FILES............................................................................................................... 42
11. MONITORING PERFORMANCE TRENDS...............................................................................................46
11.1 USING TWO-DIMENSIONAL LINE GRAPHS.....................................................................................46
11.1.1 Line Graph Example....................................................................................................................... 47
11.1.2 Customizing Line Graphs................................................................................................................47
11.2 TRACKING EDACS DEVICE UTILIZATION.......................................................................................49
11.3 TRACKING EDACS DEVICE ACCESSIBILITY.................................................................................. 50
11.4 COMPARING PERFORMANCE FROM MULTIPLE SITES OR NODES............................................51
12. MONITORING REAL-TIME CALL ACTIVITY........................................................................................52
12.1 USING THE MULTISITE MONITOR APPLICATION......................................................................... 53
12.1.1 Filtering Call Traffic....................................................................................................................... 54
12.1.2 Viewing Call Type Colors...............................................................................................................56
12.1.3 Displaying Site Statistics Rows.......................................................................................................56
12.1.4 Indicating Quiet Drops....................................................................................................................56
12.2 USING THE SITE MONITOR APPLICATION......................................................................................57
12.2.1 Turning On Statistics Rows.............................................................................................................58
12.2.2 Adding The Phone Digits Column.................................................................................................. 58
12.2.3 Setting The Time Fields..................................................................................................................58
12.2.4 Enabling Quiet Drops......................................................................................................................58
12.2.5 Changing Phone Call Keying Update Parameters........................................................................... 58
13. USING OPENVIEW NETWORK NODE MANAGER................................................................................59
13.1 LOADING/UNLOADING MIBS.............................................................................................................59
13.2 VIEWING/GRAPHING PERFORMANCE PARAMETERS.................................................................. 59
13.3 ADDING CUSTOM MENU ITEMS........................................................................................................59
13.4 COLLECTING AND GRAPHING PERFORMANCE DATA.................................................................59
13.5 THRESHOLD TRAPS ON COLLECTED DATA...................................................................................60
13.6 VIEWING HISTORICAL TRENDS........................................................................................................ 60
13.7 EVENT HISTORY................................................................................................................................... 60
13.8 CUSTOMIZING EVENT MESSAGES AND ACTIONS........................................................................60
13.9 BACKGROUND GEOGRAPHICAL MAPS........................................................................................... 61
13.10 MAP SNAPSHOTS................................................................................................................................ 61
13.11 MULTIPLE EDACS NETWORK MANAGER SESSIONS..................................................................62
13.12 INTEGRATION WITH OTHER NETWORK MANAGER APPLICATIONS.....................................62
13.13 CUSTOMIZING ICONS........................................................................................................................ 63
13.13.1 Icon Labels....................................................................................................................................63
13.13.2 Object Descriptions.......................................................................................................................63
13.13.3 Icon Bitmaps................................................................................................................................. 63