Operating problems

The table below shows some common operating problems and their solutions.

Problem

Cause

Solution

No image appears.

The input signal is

Make sure that the input signal is

 

incompatible.

the appropriate type and

 

 

frequency for the given input.

 

 

 

 

Freeze mode was

Deactivate freeze mode.

 

entered when the

 

 

image was black.

 

 

 

 

 

The scaled output

Change the scaled output to a

 

rate is too high for

compatible resolution.

 

the display.

 

The image is frozen.

Freeze mode is on.

Deactivate freeze mode.

 

 

If that does not work, unplug the

 

 

power cord from the unit, then

 

 

plug it back in.

 

 

 

The image is flashing.

The scaled output

Change the scaled output to a

 

rate is too high for

compatible resolution.

 

the display.

 

 

 

 

The image is green.

The output sync

Turn off sync on green.

 

is configured for

 

 

sync on green.

 

 

 

 

 

The RGB/Y, R-Y,

Set the output signal for RGB.

 

B-Y ouput is set for

 

 

Y, R-Y, B-Y.

 

 

 

 

The image is too soft.

The detail/sharp-

Change the detail/sharpness.

 

ness level needs to

 

 

be changed.

 

 

 

 

No color/tint

Color/tint affects

Verify the video format.

picture adjustment.

only composite video

 

 

and S-video.

 

 

 

 

The USP randomly

An RS-232 cable,

Verify that the RS-232 cable is

switches to an input.

with all pins being

only passing pins 2, 3, and 5.

 

passed, is connecting

 

 

the USP to a PC.

 

 

 

 

The image glitches

The sync of the

Set the refresh rate to another rate.

when a VCR source is

VCR’s output may be

 

used and the USP is

too unstable for Accu-

 

set to the “Lock”

RATE Frame Lock

 

refresh rate.

(AFL).

 

 

 

 

Various adjustments

One of the test

From the “Test Pattern” submenu

read “Not Available”.

patterns (other than

of the Advanced Configuration

 

crop or a film

menu, set the test pattern to “off”

 

aspect crop) has

or to a crop pattern.

 

been enabled.

 

USP 405 • Installation and Operation 2-23

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Extron electronic USP 405 manual Operating problems, Problem Cause Solution
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USP 405 specifications

The Extron Electronics USP 405 is a versatile and high-performance solution designed specifically for managing audio and video signals in varied settings, including classrooms, conference rooms, and other collaboration spaces. This compact device excels in providing seamless connectivity, enhanced audio, and video quality, making it an essential component for modern AV system integration.

One of the key features of the USP 405 is its ability to support multiple input formats. With a blend of HDMI, DisplayPort, and analog video inputs, it offers unmatched flexibility for connecting various devices such as laptops, tablets, and other multimedia equipment. This ensures users can easily share content without worrying about compatibility issues.

Equipped with advanced signal processing technologies, the USP 405 enhances both video and audio performance. The device includes sophisticated scaling capabilities that automatically adjust the resolution of the video output to match the display device specifications, ensuring optimal viewing experiences. Additionally, the built-in audio embedding and de-embedding features allow for seamless integration of audio sources, enhancing clarity and reducing wiring complexity.

Another standout characteristic of the USP 405 is its intuitive user interface. The front panel features clearly labeled controls for easy operation, while the device can also be controlled via network protocols. This means it can be integrated into existing control systems and managed remotely, streamlining AV operations.

The USP 405 also incorporates Extron's renowned signal integrity technologies, which help maintain high-quality signal transmission over long distances. This ensures that audio and video remain clear and reliable, even in larger setups where cable runs can be extensive.

Durability and reliability are crucial in any AV setup, and the USP 405 is built to withstand the rigors of daily use. Its robust design and fanless architecture reduce potential points of failure while ensuring quiet operation, making it an ideal choice for noise-sensitive environments.

In conclusion, the Extron USP 405 provides a comprehensive suite of features aimed at enhancing AV performance and integration. With its multiple input types, advanced signal processing, user-friendly control options, and durable design, it stands out as a powerful tool for any modern AV installation. Whether in educational settings, corporate environments, or entertainment venues, the USP 405 helps create engaging and productive audiovisual experiences.
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