Troubleshooting

6.1 About LCD

After powering on if there is no LCD, please check if the connection of power cord is frim and the environment of power outlet is normal.

6.2 About Error Messages

During Copy, Test, Compare and Verify, etc. if you press ESC to abort, an error message will appear on LCD. Abortion may cause the copy smart plus to hang up, therefore you have to power on again.

If reading fails, an error message will appear on LCD. Please get a new source DVD to try again.

If the copy smart plus hasnít detected any device after powering on, an error message will appear on LCD.

6.3 About DVD-ROM/DVD Writers

If a DVD-ROM or DVD writers cannot read, please confirm the format of the source DVD and check if it is damaged.

Use any DVD writer to read the source DVD. If it works, the DVD-ROM is probably defective or not compatible with the source DVD.

Use a fine DVD writer as the data reader, and set the ìRead Speedî at minimum.

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EZQuest DVD Duplication user manual About LCD, About Error Messages, About DVD-ROM/DVD Writers