Manuals / FARGO electronic / Computer Equipment / Printer

FARGO electronic 76502 Paper, transparency, or ribbon is jammed, My prints have ÒstreaksÓ in them

Models: 76500 76505 76502 76503 76504 76501

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The On Line LED light is flashing and an error message is displayed on your computer screen.

The paper, transparency, or ribbon is jammed.

My prints have ÒstreaksÓ in them.

Symptoms: LED blinking could mean one of several errors.

■If flashing fast, indicates a paper or ribbon out condition. Replace media as required. Check that paper or transparency film is pushed all the way into the printer (see NOTE #1 at the end of Section 4-F). Also, check for a paper jam. Be sure to turn the printer off and on, then cancel and restart your print job if you detect and clear a jam.

■If flashing slowly, indicates a data transmission error. For some reason, usually due to the application software or an incorrect printer driver set-up, the printer has become confused. Turn power off and on again. Then, check that the proper PrimeraPro printer driver is installed and selected. Cancel and restart your print job from the application.

■If your printer starts printing and stops, flashing the On Line light slowly, and Windows displays the message: ÒThe printer on LPT1 is not respondingÓ, you may need to increase your Transmission Retry Value. In the Connect dialog box of the Printers option within the Control Panel, you should increase your Transmission Retry Value from 45 to 900.

Symptoms: printer makes strange sounds, maybe even stops printing.

■If your dye-sublimation ribbon is sticking to your dye-sublimation paper, check that the dye- sublimation paper is loaded into the printer with the white, glossy side facing down.

■Review the proper procedures for clearing jams in Section 10.

■Check that the paper is fully inserted into the printer.

Symptoms: scratches that travel the entire length of the print from top to bottom.

■Review the proper procedures for print head cleaning in Section 10.

■There may be a scratch or a burned out element in the print head. Contact your local dealer or FARGO for print head replacement information.

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FARGO electronic 76502, 76505, 76501, 76504, 76503 Paper, transparency, or ribbon is jammed, My prints have ÒstreaksÓ in them

Contents

Operating Instructions Trademark Acknowledgements Printing HistoryFor Users in the United States For Users in CanadaTable of Contents Troubleshooting Using PrimeraPro With a Commodore AmigaMaintenance Appendix a Switch SettingsIntroduction How Your PrimeraPro Color Printer WorksSpecial Features Safety Precautions Sicherheits- ma§nahmen SicherheitshinweiseConsignes de sŽcuritŽ AvertissementsPrecauciones de seguridad AdvertenciasAvvertenze Precau›es de segurana AdvertnciaGetting Started Choosing a Good LocationAbout Moisture Condensation Unpacking and Inspection Identifying the Parts Removing Ribbon Cartridge Your PrimeraPro ships with two separate ribbon Ribbons and Paper About RibbonsLoading Ribbon into the Ribbon Cartridge Ribbon and refill kit selection and pricingPage Placing the Ribbon Cartridge into the Printer About Paper Transparency Film Installing Adjusting Paper Trays Loading Paper or Transparency Film Important Note Paper Size Tolerances, Image Sizes, Available MediaPage Important Notes Powering Printer Applying PowerPage Running Self Test Page Using PrimeraPro With an IBM-PC or Compatible Connecting PrimeraPro to Your PCPage Installing Windows Printer Driver Page Page Using PrimeraProÕs Windows 3.1 Printer Driver Resolution Paper Size Ribbon Type Color MatchingIntensity Panel Text Mode Write Direct to Port Orientation Printing a Color Minimum System Requirements Using PrimeraPro With An Apple MacintoshConnecting PrimeraPro to Your Macintosh RecommendedQuick Start InstallingInstallation Fargo DriverComplete. Click on OK to exit the Installer ChooserSetup dialog box Using the Fargo DriverSetup Expert Options Expert dialog box MirroredBetter bitmap scaling Perfed PaperPrint within margins Bit QuickDraw Text Anti-AliasingColor Bitmap Smoothing Black text on black pass onlyGamma Correction dialog box Printing a Color Print dialog boxMiscellaneous FontsBackgrounder For Macintosh UsingIntroduction to Background Printing Installing BackgrounderPrinting With Fargo Backgrounder Backgrounder Status WindowFargo Backgrounder Menus File menuAdmin menu Jobs menuProblems During a Background Print Memory Usage Tips for UsingFargo Backgrounder Batch PrintingUsing PrimeraPro With a Commodore Amiga Connecting PrimeraPro To Your AmigaInstalling the Amiga Printer Drivers Graphics Printer Preferences sysPrefs/PrinterGfx Using PrimeraProÕs Preferences Printer DriverPrinter Preferences sysPrefs/Printer Color Correction PrimeraPro Control Interface sysWBStartup/PPCI Tool TypesRAM Applications Using PrimeraProÕs Fargo Device Print ProgramMultitasking Page Maintenance Supplies RequiredStandard Print Head Cleaning Cleaning Inside Printer Expanded Print Head Cleaning Cleaning the PrinterÕs CaseOpen the printerÕs top cover with the Cover Release Lever Clearing a Paper Jam Clearing a Ribbon JamCleaning the Drive Roller Printer doesnÕt work at all General Troubleshooting For PrimeraProTrouble- shooting Paper, transparency, or ribbon is jammed My prints have ÒstreaksÓ in themPrint quality overall is not good My Dye- Sublimation prints look very dithered or pixelated Paper wonÕt feed and the On Line LED starts blinking My 600 x 300 dpi prints are not printing properly My prints are ÒscrambledÓ or look like bar codesCanÕt get the paper all the way into the Paper Input Tray Ribbons Paper and TransparenciesPage Page An application prints only grey scale Thermal Print Head Printing ResolutionPrinting Method Color Panel OrderTemperature DimensionsWeight SafetyTable A-1 Ribbon Configuration Appendix Switch SettingsRibbon Configuration Character Set Configuration Country SW5 SW6 SW7 SW8 Table B-1 Parallel Interface Pin Assignments Interfacing InformationIntroduction CENTRONICS- type Parallel Interface AppleTalk Interface Table B-2 Apple LocalTalk Interface Pin AssignmentsWax Thermal Color Output PrimeraProÕs Printer Commands Control CodesStandard Text Printing Eject $87 Amiga Printer Driver ConfigurationConnecting PrimeraPro BackgrounderPower MaintenanceSetup Fargo BackgrounderRibbons and Paper Setup, WindowsRibbon Trays