freeView IP 800 User’s Manual
6.5Maintenance
6.5.1Device Information
Figure 6-18: Device Information
Board Summary
This section contains a summary with various information about the IP-KVM and its current firmware and allows you to reset the card. You may have a look at Figure 6-18 for an example.
The Data file for support allows you to download the IP-KVM data file with specific support information. This is an XML file with certain customized support information like the serial number etc. You may send us this information together with a support request. It will help us to locate and solve your reported problem.
Figure 6-19: Connected Users
