6.2Troubleshooting
Check the applicable items listed below if this product does not operate correctly. If the problem is not resolved even after taking the following measures, contact an office listed in "Appendix B Contact Information" (pg.75).
Symptoms | Items to be checked | Remedies | |
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This product is not | Is the "!!! | If the message is not displayed, turn off the | |
recognized by the | BIOS, ***" message | server, open the cover, and check that the | |
server. | displayed at the startup of | 4Gbit/s FC I/O Module is inserted properly in | |
| the server?* | an expansion board slot. | |
|
| "2 Installing the 4Gbit/s FC I/O | |
|
| Module"(pg.49) | |
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| |
| Is "Emulex *****" | If the message is not displayed, check that the | |
| displayed in the Device | driver is correctly installed. | |
| Manager when performing | "4 Installing Drivers and Utilities"(pg.53) | |
| the system from the |
| |
| Control Panel? |
| |
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| |
The device | Is the connected device to | Turn on the connected device to the board | |
connected to this | the board supplied with | first, and then turn on the server after | |
product cannot be | power? | connected device to the board has started up. | |
recognized. |
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| |
Are all cables connected | Check that all connectors are engaged | ||
| |||
| correctly? | securely. | |
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| Is the connected device to | Check the settings according to the manual for | |
| the board set up correctly? | connected device to the board. | |
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| |
This product does | Are all cables connected | Check that all connectors are engaged | |
not operate | correctly? | securely. | |
properly. |
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| |
Is the connected device to | Check the settings according to the manual for | ||
| |||
| the board set up correctly? | connected device to the board. | |
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| |
| Is this product set up | Check the settings, using LightPulse Utility/ | |
| correctly? | NT or HBAnyware Utility. | |
|
| "5 4Gbit/s FC I/O Module Details | |
|
| Setting"(pg.62) | |
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| Is the server set up | Check the settings according to the "User’s | |
| correctly? | Guide" provided with the server. | |
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*: If the expansion ROM initialization value where this product is installed is "Disable" the "!!!
E
6 Troubleshooting 73