6.2Troubleshooting

Check the applicable items listed below if this product does not operate correctly. If the problem is not resolved even after taking the following measures, contact an office listed in "Appendix B Contact Information" (￿pg.75).

Symptoms

Items to be checked

Remedies

 

 

 

This product is not

Is the "!!! BX600-FC42E

If the message is not displayed, turn off the

recognized by the

BIOS, ***" message

server, open the cover, and check that the

server.

displayed at the startup of

4Gbit/s FC I/O Module is inserted properly in

 

the server?*

an expansion board slot.

 

 

￿"2 Installing the 4Gbit/s FC I/O

 

 

Module"(pg.49)

 

 

 

 

Is "Emulex *****"

If the message is not displayed, check that the

 

displayed in the Device

driver is correctly installed.

 

Manager when performing

￿"4 Installing Drivers and Utilities"(pg.53)

 

the system from the

 

 

Control Panel?

 

 

 

 

The device

Is the connected device to

Turn on the connected device to the board

connected to this

the board supplied with

first, and then turn on the server after

product cannot be

power?

connected device to the board has started up.

recognized.

 

 

Are all cables connected

Check that all connectors are engaged

 

 

correctly?

securely.

 

 

 

 

Is the connected device to

Check the settings according to the manual for

 

the board set up correctly?

connected device to the board.

 

 

 

This product does

Are all cables connected

Check that all connectors are engaged

not operate

correctly?

securely.

properly.

 

 

Is the connected device to

Check the settings according to the manual for

 

 

the board set up correctly?

connected device to the board.

 

 

 

 

Is this product set up

Check the settings, using LightPulse Utility/

 

correctly?

NT or HBAnyware Utility.

 

 

￿"5 4Gbit/s FC I/O Module Details

 

 

Setting"(pg.62)

 

 

 

 

Is the server set up

Check the settings according to the "User’s

 

correctly?

Guide" provided with the server.

 

 

 

*: If the expansion ROM initialization value where this product is installed is "Disable" the "!!! BX600-FC42E BIOS, ***" message will not be displayed at system startup. If starting this products BIOS is necessary, set the ROM (Option ROM SCAN) setting in this servers BIOS to "Enable".

E

6 Troubleshooting 73

Page 35
Image 35
Fujitsu 4Gbit/s FC I/O Modules manual Troubleshooting, Correctly? Guide provided with the server