TROUBLE-SHOOTING

Paper Handling Problems

Table 7.2 describes common paper handling problems and suggests solutions. See Chapter 3 for detailed procedures on loading and using paper.

Table 7.2 Paper Handling Problems and Solutions

Problem

Solution

 

 

Paper cannot be

Make sure that the paper path indicator

loaded or fed.

(FRONT TRACTOR, REAR TRACTOR, CUT

 

SHEET) lights correctly.

 

Press the PAPER PATH button to select the

 

paper path.

 

Make sure that the paper covers the paper-out

 

sensor, i.e., the left paper edge is within 52 mm

 

for single sheets or 41 mm for continuous forms

 

from the left edge of the platen. (This problem

 

cannot occur if you use the forms tractor unit or

 

insert a single sheet with its left edge in contact

 

with the left paper guide.)

 

Make sure that the tractor unit is correctly

 

installed and that the tractor shaft gear engages

 

the platen shaft gear.

 

If you are using a cut sheet feeder, make sure

 

that the bin lever is set to the “CLOSED”

 

position. (The bin lever is on the left side of the

 

feeder.)

 

If you are using a cut sheet feeder, make sure

 

that the feeder is firmly mounted on the printer

 

and the cable is correctly connected.

 

 

7-4

User's Manual