Hard drive problems

The SCSI drive is not recognized by the system.

Probable Cause

Solution

 

 

The SCSI bus is not properly

Make sure the last device on the SCSI chain

terminated.

is properly terminated.

 

 

The drive is configured with a

Change the device’s SCSI address to one that

conflicting SCSI address.

is not currently being used by the system.

 

 

The cables are not connected

Open the system and check the cable

correctly.

connections.

 

 

The IDE drive is not recognized by the system.

Probable Cause

 

Solution

 

 

 

The primary IDE device may

Restart your computer, then press F1 to enter

be configured incorrectly.

the BIOS Setup utility program. From the

 

 

 

Advanced IDE Configuration menu, set the

 

 

 

IDE Controller to Both and the Primary IDE

 

 

 

Master to Auto.

 

 

 

The drive may not be

Consult the hard drive user’s guide for

configured properly.

 

instructions on how to configure the drive.

 

 

 

The drive cables are not

Open the system and check all cables

connected properly.

 

connected to the controller card.

 

 

 

The drive controller is not

Open the system and reseat the drive

seated properly.

 

controller.

 

 

 

 

 

 

Important

 

Some systems do not have IDE controller cards because

 

 

the IDE controller is built into the system board.

 

 

 

 

Hard drive problems

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