The color monitor displays everything in black and white.
Probable Cause | Solution |
|
|
The system was turned on | Make sure the monitor is turned on, then |
before the monitor. | restart the system. |
|
|
The display type is set | From the Control Panel window (Start |
incorrectly. | Settings Control Panel), |
| Display, set the display to the appropriate |
| monitor type, then restart the system. |
|
|
The displayed characters are garbled.
Probable Cause | Solution |
|
|
The video cable is damaged. | Check the cable and connectors for bent pins |
| or broken wires. |
|
|
The video card has failed. | Try another video card. |
|
|
The display setup is | From the Control Panel window (Start |
incorrect. | Settings Control Panel), |
| Display and check the settings. The correct |
| video type should be selected, along with a |
| supported resolution. Check your monitor and |
| video controller documentation for details. |
|
|
The video is distorted.
Probable Cause | Solution |
|
|
The monitor’s controls are not | Adjust the monitor controls until the text |
properly adjusted. | becomes clear. (See your monitor |
| documentation for more information.) |
|
|
The connector or cable is | Check the connector and cable for bent or |
damaged. | damaged pins. |
|
|
The surge protector or UPS is | Disconnect the monitor power cable and |
damaged. | connect it directly to the power source. |
|
|
102Troubleshooting