Video problems

The system is running but there is no display.

Probable Cause

 

 

Solution

 

 

 

The monitor is not turned on.

Make sure the monitor is plugged in and turned

 

 

 

on. If power is applied to the monitor, the green

 

 

 

power LED should illuminate.

 

 

 

The monitor’s data cable is

Make sure the monitor’s data cable is

not connected.

 

 

connected to the video controller on the back

 

 

 

of the system.

 

 

 

The connector or cable is

Check the connector and cable for bent or

damaged.

 

 

damaged pins.

 

 

 

The monitor is defective.

Connect a working monitor to the computer.

 

 

 

The monitor’s brightness and

Adjust the brightness and contrast knobs to the

contrast controls are turned

center position.

down.

 

 

 

 

 

 

The video card is not seated

Open the system and reseat the video card.

correctly.

 

 

 

 

 

 

The video card is not

Make sure the card is compatible with your

compatible with the system.

system. Try a different video card.

 

 

 

 

Important

 

Some systems do not have a video adapter card because

 

 

 

the video controller is built into the system board, so there

 

 

may not be a video adapter to remove and replace.

 

 

 

 

The text on the display is dim or difficult to read.

Probable Cause

Solution

 

 

The monitor’s brightness and

Adjust the brightness and contrast knobs until

contrast controls are turned

the text becomes clear.

down.

 

 

 

Sunlight is glaring off the

Position the monitor away from the sun or

display.

window.

 

 

The CRT may be old.

Replace the monitor.

 

 

Video problems

101