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Gateway
E1400 manual
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136 pages, 4.97 Mb
108
Troubleshooting
Contents
Page
Preface
System Features
System Setup
Case Access
Replacing and Adding Drives
System Components
Using the BIOS Setup Utility
Managing Your System
Cleaning Your System
Safety, Regulatory, and Notices
Page
Preface
www.gateway.com/support
System1 Features
Audio-out
port
CD drive
CD eject button
CD volume control
Power LED
Reset button
Right panel release button
Audio
Line-out
and
Line-in
jacks
Power Connector
RJ-45
LAN connector
Serial port
USB ports
Page
Page
Front
Back
Page
System Setup
To start the system:
Understanding the Power-On Self-Test
Setting up the operating system
To complete the operating system setup:
To turn off your system in Windows 95:
To turn off your system in Windows NT or Windows 98:
To reset your system in Windows 95 or Windows 98:
To reset your system in Windows NT:
Page
Case Access
To avoid static electricity discharge:
Page
Removing the side panels
To remove the right panel:
Page
Page
To remove the left panel:
Replacing the side panels
To replace the left panel:
To replace the right panel:
Replacing and
Adding Drives
To release the drive cage:
Page
To reinsert the drive cage:
To replace a 3.5-inchdiskette drive:
Page
To add a second diskette drive:
Page
To replace the CD drive:
Page
Page
Page
Page
To replace the 3.5-inchhard drive:
Page
Page
To add an additional hard drive:
Page
Page
Page
System5 Components
To install DIMMs:
Page
To add a PCI expansion card:
Page
Page
To replace the AGP card:
To replace the battery:
Page
To replace the power supply:
Page
To remove the system board tray assembly:
Page
To replace the system board:
To replace the system board tray assembly:
Page
To replace the processor:
Page
Page
Page
Using the BIOS
Setup Utility
Page
To create a bootable diskette:
To note the current BIOS settings:
To create the BIOS update diskette:
To update the BIOS:
To restore the BIOS settings:
Recovery mode
To recover the BIOS:
Managing Your
System
Surge suppressors
Line conditioners
Uninterruptible power supplies
Hard drive maintenance utilities
Using ScanDisk in Windows 95 and Windows
To use ScanDisk:
Using Check Disk in Windows NT
To use Check Disk:
Using Disk Defragmenter in Windows 95 and Windows
To use Disk Defragmenter:
Hard drive management practices
Checking hard drive space
To check hard drive space:
Backing up files
To run Backup in Windows 95 and Windows 98:
To run Backup in Windows NT:
Deleting unneeded files
Deleting Windows temporary files
To decrease the size of the Recycle Bin:
Protecting against viruses
To remove a virus:
Checking system health with LANDesk
To install LANDesk Client Manager:
Creating a startup diskette
To create a startup diskette:
Keeping a record of system configuration
To print a system summary:
Using your System Restoration CD
About soft-off
Using Suspend in Windows
Adding a Suspend option to the Start menu
To add a Suspend option to the Start menu:
Taking your system out of Suspend
To reestablish your network connection:
Using Standby in Windows
Checking the type of power management on your system
To check the type of power management on your system:
Putting your system into Standby (S1)
To set the standby timer:
To set the computer’s power button to put the system into Standby:
Taking your system out of Standby
Cleaning Your
Page
Troubleshooting
Verifying your configuration
Troubleshooting guidelines
An audio CD produces no sound
The CD/DVD drive is not recognized by the system
Page
The SCSI drive is not recognized by the system
The IDE drive is not recognized by the system
Memory errors were detected during system start up
A new processor is not recognized by the system
The modem is not recognized by the system
A SCSI device is not recognized by the system
The diskette drive is not recognized by the system
The diskette drive will not read, write, or format
The diskette drive LED illuminates continuously
An adapter card is not recognized by the system
The printer will not turn on
The printer is turned on but will not print
The printer prints garbled text
The system will not start up
The system is non-responsive
The keyboard does not work
The mouse does not work
The system is running but there is no display
The text on the display is dim or difficult to read
The color monitor displays everything in black and white
The displayed characters are garbled
The video is distorted
Page
Error Message
Solutions
Page
Page
Page
Page
Safety
Regulatory, and
Notices
Setting up your system
Care during use
Replacement parts and accessories
American users
FCC part 68 (applicable to products fitted with USA modems)
Canadian users
European users
Japanese users
Australia and New Zealand users
External television antenna grounding
Lightning protection
Power lines
Reference Grounding component
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Trademark Acknowledgments
Specifications A