The diskette drive will not read, write, or format.

Probable Cause

Solution

 

 

The diskette is not IBM

Make sure the diskette you are trying to format

formatted.

is IBM compatible. If it is, try reformatting it.

 

 

The diskette is corrupted.

Run ScanDisk on the diskette. If errors are

 

detected and corrected, try accessing the

 

diskette again.

 

 

The diskette is

Make sure the write-protection window on the

write-protected.

upper-right corner of the diskette is closed

 

(unprotected).

 

 

The diskette drive LED illuminates continuously.

Probable Cause

Solution

 

 

The diskette is corrupted.

Remove the diskette from the drive. If the light

 

remains on, try restarting the system.

 

 

The cable to the drive is not

Open the system and check the cable between

connected properly.

the diskette drive and its controller. Make sure

 

the pins are not bent or misaligned.

 

 

An adapter card is not recognized by the system.

Probable Cause

Solution

 

 

The interrupt and/or I/O

Check the address configuration of the adapter

address is set incorrectly.

card and make sure that it does not conflict

 

with another card in the system.

 

 

The card was not configured

Configure the card with the appropriate

through the software.

software.

 

 

The card was not installed

Reseat the card and make sure that its

correctly.

jumpers are configured appropriately.

 

 

Peripheral/adapter problems

97