Peripheral/adapter problems
A SCSI device is not recognized by the system.
Probable Cause | Solution |
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The device needs to be | From the Control Panel window (Start |
added as new hardware. | Settings Control Panel), |
| New Hardware. Follow the directions for |
| adding the device. If you are not experienced |
| with this procedure, call technical support. |
|
|
The SCSI ID may be invalid. | Assign an available SCSI ID to the device. |
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The SCSI chain is not | Make sure the last device on the SCSI chain |
terminated. | is terminated. |
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The device cables are not | Open the system and check all cables |
installed correctly. | between the controller and the device. |
|
|
The diskette drive is not recognized by the system.
Probable Cause | Solution |
|
|
The diskette drive may be | Restart your computer, then press F1 to enter |
configured incorrectly. | the BIOS Setup utility program. From the |
| Boot Removable Devices menu, make sure |
| that the diskette drive parameters are set |
| correctly. |
|
|
The drive cables are not | Open the system and check all cables |
connected properly. | connected to the controller card. |
|
|
The drive controller is not | Open the system and reseat the drive |
seated properly. | controller. |
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|
Important Some systems do not have a floppy controller card because the floppy controller is built into the system board.
96Troubleshooting