
System problems
The system will not start up.
Probable Cause | Solution |
|
|
The system is not connected | Check the power cable(s) and make sure of |
to an AC outlet. | the connection to an AC power source. |
|
|
The voltage selection switch | Make sure the voltage selection switch is set |
is not set correctly. | to the correct power source. |
|
|
The system is non-responsive.
Probable Cause | Solution |
|
|
An error occurs during an | Restart your computer by pressing the reset |
application or your system | button. If the system is still |
may be out of memory. | press and hold in the power button for 4 |
| seconds to turn the system off. Turn the |
| system back on and follow the onscreen |
| instructions. |
|
|
The keyboard does not work.
Probable Cause | Solution |
|
|
A key was depressed while | Clear the sticking key, then turn off the system, |
the system was starting up. | wait for a few seconds, then turn the system |
| back on. |
|
|
The keyboard is not plugged | Check the cable. Make sure it is plugged in |
in or connected properly. | correctly. |
|
|
Something spilled into the | Turn off the system. Turn the keyboard upside |
keyboard. | down to let it dry before using the keyboard |
| again. |
|
|
The keyboard is defective. | Try a keyboard you know is working. |
|
|
System problems | 99 |