CHAPTER 4: Troubleshooting

Display colors are wrong

•Touch (Menu), (Main Menu), then (Auto) to automatically adjust the display image to the

ideal settings. (VGA input only.)

•Restart your computer with the monitor turned on.

•Make sure that the video cable is connected securely to the back of the monitor and your computer. For more information about connecting the video cable, see “Connecting video inputs” on page 12.

•Make sure that the video cable is not damaged.

•Check the end of the video cable for any pins that might be bent or pushed in.

Picture has shadows or “ghosts”

•Touch (Menu), (Main Menu), then (Auto) to automatically adjust the display image to the

ideal settings. (VGA input only.)

•Remove any extension cables or switchboxes.

•Make sure that the video cable is connected securely to the back of the monitor and your computer. For more information about connecting the video cable, see “Connecting video inputs” on page 12.

•Make sure that the video cable is not damaged.

•Check the end of the video cable for any pins that might be bent or pushed in.

•Make sure that your monitor connection is using the VGA cable that came with your monitor.

Color is not uniform

•Touch (Menu), (Main Menu), then (Auto) to automatically adjust the display image to the

ideal settings. (VGA input only.)

•Make sure that the monitor warms up for at least

30 minutes before making a final judgment about color uniformity or brightness.

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