CHAPTER 4: Troubleshooting

You want to plug in your headphones, but there is a headphone jack on both sides of the speaker bar.

•You can use either jack or both jacks at the same time. When headphones are connected, no sound comes out of the speaker bar’s speakers.

You do not get sound from your headphones.

•Make sure that your speaker bar is connected to an audio source by unplugging your headphones and adjusting the speaker bar’s volume.

The sound coming from the speakers sounds distorted.

•Turn down the volume until the distortion disappears.

•Check the audio output volume of the sound device the speaker bar is connected to. If the audio device’s output volume is set too high, the speaker bar’s sound may always be distorted. To adjust the audio device’s output volume, see the device’s user guide. To adjust the volume in Windows, click the speaker icon in the Windows

taskbar, or click (Start), Control Panel, Sounds and Audio Devices, the Volume tab, then click Advanced. For optimum volume control using the speaker bar, we recommend that you set the Windows volume mid-way between the lowest and highest setting.

HDCP FAQs

What is HDCP and how do I troubleshoot it?

•High-bandwidth Digital Content Protection (HDCP) is a specification developed by the Intel® Corporation to protect digital entertainment content that uses a digital visual interface (DVI), including HDMI connections.

HDCP encrypts the transmission of digital content (signal) between the video source (computer, DVD player, or set-top box) and the digital display (monitor, digital television, or projector). HDCP is not designed to prevent copying or recording of digital content, but only to protect the integrity of the content as transmitted.

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