GE 10-95 CG warranty The Problem Solver, Possible Cause

PROBLEM	POSSIBLE CAUSE
OVEN DOOR WILL	• The oven must cool below the locking temperature.
NOT UNLOCK
OVEN NOT CLEAN	• The oven controls are not set properly.
AFTER CLEAN CYCLE	• Heavily soiled ovens may need to self-clean again or for a longer period.
	• Heavy spillovers should be cleaned before starting clean cycle.
“door” APPEARS	• The self-clean cycle has been selected but the latch handle was not moved
IN THE DISPLAY	all the way to the right. Move the latch handle.
	• The latch handle was moved to the right but another program other than
	self-clean was selected. Move latch handle to the right only when setting
	self-clean cycle.
CONTROL SIGNALS AFTER	• This is reminding you to enter a bake temperature.
ENTERING OVEN TIME
OR STOP TIME
SURFACE UNITS WILL NOT	• You must use pans which are absolutely flat. If light can be seen between the
MAINTAIN A ROLLING	pan bottom and a straight edge, the surface units will not transfer heat properly.
BOIL OR FRYING RATE IS	• Pan bottoms should closely match the diameter of the surface unit selected.
NOT FAST ENOUGH
FOODS COOK SLOWLY	• Improper cookware being used. Pan bottoms should be flat, fairly heavy weight
	and the same diameter as the surface unit selected.
SURFACE UNITS DO NOT	• Difficulty may be in the main distribution panel of your house, caused by a
WORK PROPERLY	blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or the
	main circuit breaker, depending on the nature of the power supply. If a circuit
	breaker is involved, reset it. If the control box uses fuses, the oven fuse
	(a cartridge-type) should be changed, BUT ONLY BY SOMEONE FAMILIAR
	WITH ELECTRICAL CIRCUITS. If after performing one of these procedures,
	the fuse blows or circuit breaker trips again, call for service.
	NOTE: Apartment tenants or condominium owners should ask their building
	management to perform this check before calling for service.
	• The cooktop surface unit controls are not properly set, or the wrong control
	knob is set for the surface unit you are using.
TINY SCRATCHES	• Incorrect cleaning methods have been used, cookware with rough bottoms
(may appear as cracks) OR	has been used, or coarse particles (salt or sand) were between the cookware
ABRASIONS ON RADIANT	and the surface of the cooktop. Use recommended cleaning procedures, be sure
COOKTOP GLASS SURFACE	cookware bottoms and cookware are clean before use, and use cookware with
	smooth bottoms. Tiny scratches are not removable but will become less visible
	in time as a result of cleaning.
OVEN DOOR	• Because the oven door is removable, it sometimes gets out of position during
IS CROOKED	installation. To straighten the door, push down on the high corner.

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The Problem Solver