GE C2S980 Consumer Support Troubleshooting Tips, Before you call for service…, Installation

Operating Instructions Safety Instructions

Installation Instructions

Consumer Support Troubleshooting Tips

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes		What To Do
Gas/Control Lockout or			• If LOC ON appears in the display, the range control is
Control Lockout feature			locked. Turn this feature off to use the range. See the
is activated			Gas/Control Lockout section.
“Close Door” scrolls in		The display will always	• This is a normal reminder to close the door when
the display when BROIL		automatically remind you to	broiling.
is set		close the door.
Food does not		Oven controls improperly set.	• Make sure you touch the BROIL HI/LO pad.
broil properly
		Oven door not closed.	• See the Using the upper oven section.
in the upper oven
		Improper shelf position	• See the Broiling Guide.
		being used.
		Food being cooked in	• For best results, use a pan designed for broiling.
		a hot pan.	Make sure it is cool.
		Cookware not suited	• For best results, use a pan designed for broiling.
		for broiling.
		Oven bottom not securely	• See the Installation of the range section.
		seated in position.
Upper oven temperature		Oven thermostat	• See the Adjust the oven thermostat—Do it yourself!
too hot or too cold		needs adjustment.	section.
Clock and timer		Plug on range is not completely	• Make sure electrical plug is plugged into a live,
do not work		inserted in the electrical outlet.	properly grounded outlet.
		A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
		blown or the circuit breaker
		tripped.
		Oven controls improperly set.	• See the Using the clock and timer section.
Upper oven light	Light bulb is loose or defective.		• Tighten or replace the bulb.
does not work
	Plug on range is not completely		• Make sure electrical plug is plugged into a live,
	inserted in the electrical outlet.		properly grounded outlet.
Upper oven will not	The oven temperature is too		• Allow the range to cool to room temperature and
self-clean	high to set a self-clean operation.		reset the controls.
	Oven controls improperly set.		• See the Using the self-cleaning upper oven section.
“Crackling” or	This is the sound of the		• This is normal.
“popping” sound	metal heating and cooling
	during both the cooking
	and cleaning functions.
Excessive smoking	Excessive soil.		• Touch the CLEAR/OFF pad. Open the windows to
			rid the room of smoke. Wait until the LOCKED DOOR
			light goes off. Wipe up the excess soil and reset the
			clean cycle.
Oven door will not open	Oven too hot.		• Allow the oven to cool below locking temperature.
after a clean cycle

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