THE PROBLEM SOLVER

 

 

 

 

 

(continued)

 

 

 

 

 

 

 

 

 

PROBLEM

 

 

POSSIBLE CAUSE

 

 

 

 

 

 

 

 

SURFACE UNITS WILL NOT

 

 

You must use pans which are absolutely flat. If light can be seen between the

 

MAINTAIN A ROLLING

 

 

pan bottom and a straight edge, the surface units will not transfer heat properly.

 

BOIL OR FRYING RATE

 

 

Pan bottoms should closely match the diameter of the surface unit selected.

 

IS NOT FAST ENOUGH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

COOKTOP FEELS HOT

 

 

The glass cooktop surfaces may seem hotter than you are used to.

 

 

 

 

 

This is normal. Make sure flat-bottomed pans are used.

 

 

 

 

 

 

 

FOODS COOK SLOWLY

 

 

Improper cookware being used. Pan bottoms should be flat, fairly heavy weight

 

 

 

 

 

and the same diameter as the surface unit selected.

 

 

 

 

 

 

 

SURFACE UNITS DO

 

 

Difficulty may be in the main distribution panel of your house, caused by a

 

NOT WORK PROPERLY

 

 

blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or the

 

 

 

 

 

main circuit breaker, depending on the nature of the power supply. If a circuit

 

 

 

 

 

breaker is involved, reset it. If the control box uses fuses, the oven fuse

 

 

 

 

 

(a cartridge-type) should be changed, BUT ONLY BY SOMEONE FAMILIAR

 

 

 

 

 

WITH ELECTRICAL CIRCUITS. If after performing one of these procedures,

 

 

 

 

 

the fuse blows or circuit breaker trips again, call for service.

 

 

 

 

 

NOTE: Apartment tenants or condominium owners should ask their building

 

 

 

 

 

management to perform this check before calling for service.

 

 

 

 

 

Cooktop surface unit controls are not properly set, or the wrong control knob

 

 

 

 

 

is set for the surface unit YOU are using.

 

 

 

 

 

 

 

TINY SCRATCHES

 

 

Incorrect cleaning methods have been used, cookware with rough bottoms

 

(may appear as cracks) OR

 

 

has been used, or coarse particles (salt or sand) were between the cookware

 

ABRASIONS ON RADIANT

 

 

and the surface of the cooktop. Use recommended cleaning procedures, be sure

 

COOKTOP GLASS SURFACE

 

 

cookware bottoms and cookware are clean before use, and use cookware with

 

 

 

 

 

smooth bottoms. Tiny scratches are not removable but will become less visible

 

 

 

 

 

in time as a result of cleaning.

 

 

 

 

 

 

 

METAL MARKINGS

 

 

Do not slide aluminum cookware across the surface. Use recommended

 

(may appear as scratches)

 

 

cleaning procedure to remove marks.

 

 

 

 

 

Incorrect cleaning materials have been used, encrusted boilovers or grease

 

 

 

 

 

spatters remain on the surface. Use a razor scraper and recommended

 

 

 

 

 

cleaning procedure.

 

 

 

 

 

 

 

DARK STREAKS OR SPECKS

 

 

Use a razor scraper and recommended cleaning procedure.

 

 

 

 

 

 

 

 

AREAS OF

 

 

Marks from aluminum and copper pans as well as mineral deposits from water

 

DISCOLORATION

 

 

or food can be removed with Cook Top Cleaning Creme.

 

ON COOKTOP

 

 

 

 

 

 

 

 

 

 

 

 

 

HOT SUGAR MIXTURES/

 

 

See the Glass Ceramic Cooktop Cleaning section.

 

PLASTIC MELTED TO

 

 

 

 

 

 

THE SURFACE

 

 

 

 

 

 

 

 

 

 

 

 

FREQUENT CYCLING

 

 

Incorrect cookware used. Use only flat cookware to minimize cycling.

 

OFF i4ND ON OF

 

 

 

 

 

 

SURFACE UNITS

 

 

 

 

 

 

 

 

 

 

 

 

 

.—

If you need more help.. call, toll free: GE Answer Center@

800.626.2000

consumer information service

36

Page 36
Image 36
GE JSP40, JSP38 warranty Problem Solver, Problem Possible Cause

JSP38, JSP40 specifications

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