Troubleshooting

Table 4-1. LED Indications of Problems

Symptom

Probable Cause

Corrective Action

Green power supply

The switch is not receiving

LEDs are off.

AC power.

Verify that each AC power cord is fastened securely at both ends and that power is available at each AC power outlet. Verify that each power supply is turned on.

The Link/Activity LED for a connected port is off or does not blink (and you have reason to believe that traffic is present).

The switch is experiencing

See “Port Connection Problems” next.

a port connection problem.

 

The switch’s link partner is

 

not autonegotiating properly.

 

The Link/Activity LED

There may be a port

blinks continuously.

configuration error.

The Online LED on an

Software incompatibility

I/O module is yellow.

exists, or the module cannot

 

communicate with the master

 

module over the backplane.

The Master LED on a

This module has detected

module in slot 1 or slot 2

system clock generation

is yellow.

failure on its own circuitry.

Use the show log command to check the system log for indications of communication problems. Use the boot command to download a new software image.

Replace the module; make sure it is in the correct slot.

Note: This LED refers only to the module in slot 1 or slot 2 that provides the clock function for the switch.

The Fault LED is

A chassis failure has been

blinking yellow.

detected.

From the console management station, use the show log command to check the system log for information about hardware failures

Check the fans in the Passport 8100 module chassis to make sure both are running.

Check the switch power supplies; one may have stopped functioning.

The module may have failed to read the MAC address from the chassis backplane. If this is the case, arrange to replace the chassis.

The Fault LED is

A diagnostics failure or

steadily yellow.

hardware failure has been

 

detected.

No LEDs are lit.

A hardware failure has been

 

detected.

The module failed its power-on self-test. Replace the module.

Power cycle the switch.

204515-C

4-3

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Nortel Networks 1000BASE-XD, 8100 manual LED Indications of Problems, Symptom Probable Cause Corrective Action