Q & A
Troubleshooting
If your TV seems to have a problem, please refer to the following troubleshooting guide before contacting a service center. If none of these tips apply, do not attempt to repair the product yourself. Call your nearest service center.
■Symptoms that may appear to be a problem
The following symptoms may occur even if the TV is functioning normally.
Symptom | Possible Problem | Possible Solution |
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No picture. Power LED | Power connection problem. | Check power cable connection. Turn power switch on |
does not turn on. |
| again. |
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TV is turned on, but no | Brightness is set too low. | Adjust brightness and contrast. |
picture. | Fluorescent tube is expired. | The fluorescent tube has a lifetime of ~50,000 hours. |
|
| To replace, contact a service center. |
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|
An afterimage is generated | This is an inherent property of LCD panels. | |
when continuously watching a | Depending on the number of valid pixels, there may be black or bright pixels. | |
still image. | These will be less than 0.005% of the sum of all pixels. This is not a problem. | |
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No picture and no audio. | Wrong line input source | Press LINE to select the correct source. |
| selected. |
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Picture but no audio. | Volume is set to 0. | Turn up the Volume. |
| Mute is active. | Press Mute button again. |
| Audio cable is | Check audio cable connection. |
| disconnected. |
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Remote control malfunctions. | Polarity of the batteries is | Reinstall the batteries properly. |
| wrong. | Replace the batteries with new ones. |
| Batteries are dead. |
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Noise is heard on nearby radio. | This may happen when you | Noise may occur when you use a radio near the TV. Keep |
| use a radio near the TV. | some distance between any radios and the LCD TV. |
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No color. | Color density is adjusted to 0 | Adjust Color density to 100 or less. |
| or almost 0. |
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Duplicated pictures on screen. | May be caused by reflected | Adjust the position and/or direction of the antenna |
| broadcasting signals from | accordingly. |
| mountains, buildings, or trees |
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| near your house. |
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Blurred or snowy picture. | Direction of the antenna is | Check that the direction of the antenna is correct. |
| not optimal. | Check that the antenna cable is connected to the |
| The antenna cable is | ANTENNA jack on the back of the LCD TV. |
| disconnected. |
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