L P, Troubleshooting | GoVideo DVD VCR Combo, DVR4500, 129 guide

A P P E N D I X

D

T R O U B L E S H O O T I N G

H E L P

This Chapter provides customer support information, as well as a list of FAQs, technical specifications, the product warranty and a special feature summary.

The chart below will help you solve common challenges with your DVD+VCR. If you don’t find the answers you need here, you can contact our Customer Service Department as follows:

	Phone:	(480) 922-0896
	Office hours: Monday-Friday, 6:00 a.m. to 9:00 p.m. MST
		Saturday-Sunday, 8:00 a.m. to 4:00 p.m. MST
	E-Mail:	“customerservice@sensoryscience.com”
	Web:	“www.govideo.com” or
		“www.sensoryscience.com”
SYMPTOM			SOLUTION(S)

Cannot access Setup menu.			• Stop the DVD player. You cannot access the
			Setup menu while a disc is playing.

No sound from speakers.			• Connect the DVD+VCR to a Dolby Digital-ready
			amplifier. You cannot connect speakers directly
			to the analog audio outputs because the unit
			does not have a built-in amplifier.
			• Dolby Digital and/or DTS not enabled in the
			menu system; see page 39.

TV only shows Go-Video screen.			• Connect the Composite and S-Video outputs to
			separate inputs on your television. If your
			television has one set of inputs for both S-Video
			and Composite, then the S-Video will most
			likely override the Composite input.

Cannot play other regional DVDs.			• The DVD-VCR will play Region 1 encoded discs
			only.

Cannot record on DVD deck.			• The DVD deck does not allow recording.

Can I connect to surround sound system? • Yes, you can connect the DVD+VCR to an
			audio/video receiver or amplifier using the
			coaxial or optical digital outputs or analog
			outputs.

What types of discs can I play?			• DVD Video, CD Digital Audio, CD Video, SVCD
			and CD-ROM with MP3 tracks.

Picture has black bars.			• Make sure your TV Aspect Ratio is set properly
			to 4:3 or 16:9; see page 51.
			• Aspect ratios vary from disc to disc. The specific
			DVD may not offer a 4:3 full-screen version.

Auto Setup did not find all channels.			• If a cable box/satellite receiver is connected,
			the DVD+VCR will only find the cable box
			output channel. Use the alternative cable box
			hookup on page 42.

No picture.			• Press TV/VCR until the VCR indicator lights on
			the front panel display.

• Set Channel Switch to channel 4.

58

DVD+VCR User’s Guide

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GoVideo DVD VCR Combo, DVR4500, 129 manual L P, Troubleshooting

Contents

DV R 4 5 0 P Y R I G H T N O T I C E T E T O C AT V S Y S T E M I N S TA L L E RC R O V I S I O N N O T I F I C AT I O N B L E O F C O N T E N T S Appendix D Help A D I N S T R U C T I O N S TA I N I N S T R U C T I O N SE D W a R N I N G S L L O W I N S T R U C T I O N S G H T N I N G W E R L I N E SE R L O a D I N G J E C T S a N D L I Q U I D S T T I N G S T a R T E D P a C K I N GN PA C K Y O U R D V D + V C R N S E R T B AT T E R I E S N N E C T I O N S S I CT E S SET DVD+VCR Output Channel E T U P E T M E N U L a N G U a G EO N F I R M a N T E N N a / C a B L E C O N N E C T I O N U N a U T O S E T U P M O T E C O N T R O L S E T E Volume + E C O N T R O LW E R TV View N T R O L K N T R O L K E Y S D D E C K O N T P a N E LDVD SKIP/SEARCH Forward A P D O O R E L D I S P L a Y O N T P A R P a N E L S I C O P E R a T I O N S A Y B a AY T a P E R P L a Y B a C KD I T I O N a L V C R O P T I O N S N U N a V I G I O NO N T P a N E L M E N U K E Y S C H a P T E R / T I M E S E L E C T I O N E C I a L D V D F E a T U R E SSelect Title Select Chapter Select Time G L E / Z O B T L E S / a U D I O / 3 D S O U N DB T I T L E S D I O P E AT C H a P T E R / T I T L E E a T F E a T U R E SR E P E AT T B O O K M a R K S O K M a R K SM P T O B O O K M a R K S N D O M / P R O G R a M M E D P L a Y B Select Programmed PlayN D O M P L AY B a C K O G R a M M E D P L AY B a C K 3 P L a Y B a C K R R E C O R D I N G C O R D I N G D S E T T I N G S Select Date/Time Stamp Record SourceP E N S E T U P M E N U E L E C T V C R & C H a N N E L S E T U P P Y I N G F R O M D V D T O V H S N S E R T V H S T a P EO P Y T H E D V D T O V H S T a P E T O P T H E C O P Y P R O C E S S M E R R E C O R D I N G M E R R E C O R D I N GS E R T T a P E L E C T E V E N T N U M B E R E T L E N G T H E T T Y P EE T S O U R C E E T S P E E D M E R R E C O R D I N G Error S Error SI E W E V E N T S U M M a R Y A N N E L M a P P I N G L E C T V C R P L U S S E T U PE L E C T V C R P L U S C H a N N E L L I S T P Y O U R C H a N N E L S U S + W O R K S H E E T B L EO a D C a S T H E R R P L U S + R E C O R D E T R E C O R D I N G S P E E D E L E C T S E T S P E E DO N F I R M S E T T I N G S Select VCR Plus+ Setup U S + T I M E R E X TOff Min A R C H / I N D E I N D E X M a R K S D E X S E a R C H / S C Select Index Search/ScanP E N S E a R C H M E N U E L E C T I N D E X S E a R C H / S C a N Select Blank Search Direct Time Search Return to A L S E a R C H O P T I O N SE L E C T a S P E C I a L S E a R C H F U N C T I O N VA N C E D C O N N E C T I O N S I D E O / C O M P O N E N T H O OP E N D I N N E C T C O M P O N E N T V I D E O O U T T O T D E O O U T S E T T I N G ComponentVideo E L E C T D V D S E T U P R / S T E R E O H O O K U P R E C E D T S D E code R S E T T I N G Set Dolby D Decoder DTS DecoderE L E C T L a N G U a G E / a U D I O S E T U P E T D O L B Y D D E code R O N N E C T D E V I C E T O V C R H E R a / V H O O K U PX T E R N a L D E V I C E O P T I O N S B L E B O A N N E L B L E B O X H O O K U PB L E B O T E R N a T I V E N G U a G E S E T T I N G S S T E M S E T T I N G SE T T H E L a N G U a G E T O C L O C K S E T T Select Auto Clock Set Time Zone Clock Set ChannelE L E C T S E T C L O C K D J U S T C L O C K S E T T I N G S Turn Auto Clock Set Off A L C L O C K S E T T I N G SSelect Set Clock Auto Off Y L I G H T S a V I N G S TE T D AY L I G H T S AV I N G S E L E C T C H a N N E L S E T U P A N N E L S E T T I N G SD J U S T C H a N N E L S E T T I N G S P E N T H E S E T U P M E N U I L D LE L E C T C H I L D L O C K L a Y / R E W I N D E L E C T a U T O P L AY / R E W I N D O N T P a N E L D I M E T PA N E L D I S P L AY P E C T R a T I O V a N C E D D V D S E T U PE T T V a S P E C T R AT I O D L a N G U a G E P R E F E R E N E T L a N G U a G E P R E F E R E N C E S I C C O M P R E S S I O N E T D Y N a M I C C O M P R E S S I O N Set Require Password to Yes T I N G C O N T R O L S E T TE L E C T R AT I N G C O N T R O L E T R E Q U I R E PA S S W O R D I N G P a S S W O R D E L E C T C H a N G E PA S S W O R DN T E R N E W PA S S W O R D E E N T E R PA S S W O R D A N G I N G R a T I N G L E Select Change Rating LevelE L E C T C H a N G E R AT I N G L E V E L H a N G E R AT I N G L E V E L M O D E / B L a C K L E V E L Select Still Mode Black LevelE T S T I L L M O D E / B L a C K L E V E L’ Troubleshooting L P Troubleshooting c o n t C H N I C a L Specification S Inputs R R a N T Y A T U R E S U M M a R Y S T E M F E AT U R E SD F E AT U R E S R F E AT U R E S Symbols D E SAP R 4 5 0 0 M E N U S Y S T E M Phone 1-800-SENSORY