H-P Products PRO 8500 manual HP Resource Directory

HP Resource Directory

HP Resource Directory

Resource	Description	Details
FOR RESELLERS
HP Partner Portal	Online access to full business assistance, up-to-date product and	www.hp.com.partners/us
(Requires eligible HP outlet	program information, literature and e-mail alerts
ID number, user name and
password for access)
Current Price Information	Online access to HP pricing	Select Prices, Canadian Partners – see
		additional information below
Literature Ordering	Online access to HP literature	Select Marketing Toolkit, Literature
		Ordering
HP eIRG	This tool provides users with all the information found in the printed	Select Marketing Toolkit, eIRG installer
	P&DI IRG in a highly user-friendly electronic format with or without
	internet access.
HP Printing and Digital	Online access to HP printing and digital imaging product information	Select Marketing Toolkit, Instant Reference
Imaging Products Online IRG	via HP Partner Portal; view or print the latest product data	Guides, Printing & Imaging
E-Mail Alert News	Provides resellers with the latest product, program, promotion	Select News to view messages.
	and training news from HP
HP Commercial Partners	For HP authorized and registered resellers; pre-sale technical support	1-888-629-6914
Support Center
(Requires eligible HP outlet
ID number for access)
Suppliesinfo	Delivers HP supplies online sales training, knowledge of	www.suppliesinfo.com
	HP’s science of printing campaign, tools and resources, program
	information and support. New registrants contact Suppliesinfo
	customer support from link on site to receive code
FOR RESELLERS AND END-USER CUSTOMERS
HP Home Page	Online access to HP’s products, services and support	www.hp.com
HP Printing Supplies	Online access to HP’s supplies	www.hp.com/go/printsupplies
Home Page
HP Customer Care Website	Free, one-stop, online access to technical support for HP PC,	www.hp.com/cposupport/eschome.html
	printer and imaging products
HP Parts Ordering	Place parts orders online, check order status	www.hp.com/buy/parts
HP Partsurfer	Online access to HP service parts information	http://partsurfer.hp.com
HP Subscriber’s Choice	Free e-mail notification service for product and technical	http://www.hp.com/united-states/
	support alerts	subscribe/gateway/
HP Care Pack Look-up Tool	Online access to HP Care Pack product numbers and pricing	http://hp.com/go/lookuptool
HP Printing and Digital	High-level, solutions-based customer brochure positions	www.hp.com/partners/us
Imaging Products	HP printing and digital imaging products relative to needs	Select Marketing Toolkit, Literature
Selection Guide	within various environments	Ordering
		www.hp.com/go/SelectionGuide
		July: 4AA2-5549ENUC
HP LaserJet Font Solutions	Custom signature and logo fonts are available for your LaserJet printer	661-257-5571 opt. 1 or
		www.hp.com/go/laserjetfonts
HP Glossary of	Online reference to specification definitions, special offers, news and	www.hp.com/go/glossary
Specifications	events and catalog and news requests
Third-Party Solutions	Find solutions that integrate with your HP printing and digital imaging	www.hpgsc.com
	products
HP Product Accessibility	HP is committed to providing products and services that are accessible	www.hp.com/accessibility
	to people with disabilities	1-888-259-5707
HP Financing	HP finance plans provide all the benefits of new technology without	1-888-999-4783 M–F, 8am–8pm EST
	the risk or cost of ownership
HP Color Printing Center	Online access to reliable color printing solutions for your office	www.hp.com/go/color
HP Product Replacement	Online tool for easy identification of printing and multifunction product	www.hp.com/smb/productreplacement
Tool	replacement recommendations
FOR END-USER CUSTOMERS
Service Information Line	Automated 24-hour service-reseller referral system	1-800-243-9816 (U.S.) 24/7
		1-800-387-3867 (Canada)
HP Pay Per Use	For information on HP’s cost-saving, single-source printing solution	www.hp.com/go/printservices
FOR CANADIAN RESELLERS
Reseller Sales Consulting	For HP authorized resellers; pre- and post-sale technical support	1-800-668-7670
HP Partner Portal	Online access to full business assistance, up-to-date product and	http://www.hp.ca/pweb
	program information, literature and e-mail alerts
FOR CANADIAN RESELLERS AND END-USER CUSTOMERS
HP Home Page	Online access to HP’s products, services and support	http://www.hp.ca
Customer Care	Service and support for all HP consumer computing products	1-800-HPINVENT
Support Lines	and all consumer and commercial imaging and printing products.
	Service and support for all Compaq branded (consumer) personal	1-800-OKCOMPAQ
	computing products

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