HP Care Pack services

HP Care Pack Services

HP Care Pack services extend beyond the standard warranty, providing enhanced service levels such as Same Day onsite service and offering service coverage up to five years. HP services help reduce the risk of unbudgeted repair costs and provide expert repair if a hardware problem occurs. HP Care Pack services help customers reduce printer downtime, increase employee productivity and reduce printing costs.

Benefits of HP Care Pack services

š?dYh[Wi[Ykijec[hiWj_i\WYj_edWdZWZZ_j_edWbh[f[WjYkijec[hfkhY^Wi[im^[d>Fi[hl_Y[iWdZfh_dj[hi are sold together.

š=[dk_d[>FfWhjiWh[ki[Z\ehh[fW_hi$

š7bbh[fW_hiWh[f[h\ehc[ZXo>FWkj^eh_p[ZWdZY[hj_Ò[Zi[hl_Y[fhe\[ii_edWbi$ š;nj[dZh[i[bb[hÉi][e]hWf^_Yi[hl_Y[Yel[hW][$ šFh_eh_joWYY[iije>FJ[Y^d_YWbF^ed[ikffehjl_W>FIebkj_ed9[dj[h,W$c$Ä,f$c$CIJ$

9Wh[FWYaI[hl_Y[Ykijec[hiYWbb'#.&&#,))#),&&$

Service specifications

š<ehZ[jW_b[Z_d\ehcWj_eded>FÉifh_dj_d]i[hl_Y[e\\[h_d]i"Ykijec[hb_j[hWjkh["fh[i[djWj_edi"l_Z[eiWdZ sales tools visit the HP Partner Portal at:

Ähttp://hp.com/partners/us

Ä9b_YaÆ;dj[hi_j[Ç

Ä;dj[hki[hdWc[WdZfWiimehZ

Ä9b_YaÆI[hl_Y[iÇ

Ä9b_YaÆFh_dj_d]I[hl_Y[iÇ

šJegk_Yabo_Z[dj_\om^Wj9Wh[FWYai[hl_Y[iWh[WlW_bWXb[edWif[Y_ÒY>Ffh_dj[hfheZkYj"WYY[ii the HP Care Pack Lookup tool at www.hp.com/go/lookuptool.

š<ehWii_ijWdY[WdZ_d\ehcWj_ed\ehi[bb_d]>F9Wh[FWYai[hl_Y[i"YWbbj^[>FFh[#IWb[ii[hl_Y[^ejb_d[ at 1-800-289-9052 or e-mail presalesservice.consulting@hp.com.

š<ehfh_dj_d]i[hl_Y[i_d\ehcWj_edWlW_bWXb[edj^[m[X"l_i_jwww.hp.com/go/printservices.

šJeb[Whdceh[WXekji[bb_d][b[Yjhed_Y>F9Wh[FWYai"l_i_jhttp://hp.com/partners/us.?\oekWh[Wbh[WZo registered to use the tool, visit www.eci.hp.com.

š>F9Wh[FWYai[hl_Y[iWh[fh[#fWYaW][Z"m_j^IAKfWhjdkcX[hi"fh[\[hWXboiebZWjj^[j_c[e\fh_dj[h^WhZmWh[ purchase, and can be sold electronically or as physical packages.

š;b[Yjhed_Y>F9Wh[FWYai[hl_Y[i9Wh[FWYafWhjdkcX[him_j^WdÆ;Çik\Òn^[bfiiWl[f^oi_YWb_dl[djehoYeiji WdZ[dWXb[id[WhboWkjecWj_YÆh[]_ijhWj_edÇe\j^[>F9Wh[FWYai[hl_Y[\ehh[b_WXb[[dj_jb[c[dje\i[hl_Y[$F^oi_YWb 9Wh[FWYai[hl_Y[iWh[WbieWlW_bWXb[WdZ^Wl[fWhjdkcX[him_j^WdÆ7Çik\Òn$FeijmWhhWdjofWhjdkcX[hi^Wl[ WÆF7ÇehÆF;Çik\Òn$

Ä“A” suffix = physical Care Pack

Ä“E” suffix = electronic Care Pack

Ä“PA” or “PE” suffix = post warranty Care Pack

š>F9Wh[FWYai[hl_Y[ickijX[Æh[]_ij[h[ZÇjeX[WYj_lWj[Z$Jeh[]_ij[hWd>F9Wh[FWYai[hl_Y[0

Ä9Wbb01-800-407-6210

Ä;#cW_b0SRG@hp.com

ÄL_Wj^[m[XWj0www.hp.com/go/lookuptool

312

Page 313
Image 313
H-P Products PRO 8500 manual HP Care Pack services, HP Care Pack Services