
HP Care Pack services compatibility and ordering information (continued)
HP Care Pack Services
•"A" suffix = physical Care Pack
•"E" suffix = electronic Care Pack
•"PA" or "PE" suffix = post warranty Care Pack
Hardware Product | Product Number |
Contract Type: Term |
|
HP Scanjet Scanners (continued): |
|
N8420, N8460 |
|
Installation with Network Setup |
|
Service | UG837E |
Next Business Day Onsite |
|
Exchange: 3 years | U4938E |
Next Business Day Exchange: 3 |
|
years | U4937E |
HP Standard Exchange: 3 years | UK003E |
Post Warranty Service, Remote |
|
User Assistance Support: 1 year | HC128PE |
Post Warranty Service, Next |
|
Business Day Onsite Exchange: |
|
1 year | UH368PE |
Post Warranty Service, Standard |
|
Exchange: 1 year | UK515PE |
Post Warranty Service, Next |
|
Day Exchange: 1 year | UH364PE |
N9120 |
|
Installation with Network Setup |
|
Service | UJ992E |
Next Business Day Onsite: 3 |
|
years | UJ990E |
Post Warranty Service, Remote |
|
User Assistance Support: 1 year | HC130PE |
Post Warranty Service, Next |
|
Business Day Onsite: 1 year | UJ991PE |
HP Digital Sender Products: |
|
9250c |
|
Next Business Day Onsite: 3 |
|
years | U4659E |
Post Warranty Service, Next |
|
Business Day Onsite: 1 year | U4660PE |
HP Multifunction and | |
F4480, C4580, C4680, C4780 |
|
Next Business Day Exchange: 2 |
|
years | UG604A/E |
Next Business Day Exchange: 3 |
|
years | UG607A/E |
Next Business Day Exchange: 4 |
|
years | UH608E |
HP Basic Installation Service (1 |
|
consumer printer with wireless |
|
capability) | US284E |
HP Premium Installation Service |
|
(up to 3 PCs and/or printers |
|
with wireless network setup) | US285E |
C5580, Plus, C6380 |
|
Next Business Day Exchange: 2 |
|
years | UG605A/E |
Next Business Day Exchange: 3 |
|
years | UG608A/E |
Next Business Day Exchange: 4 |
|
years | UH609E |
HP Basic Installation Service (1 |
|
consumer printer with wireless |
|
capability) | US284E |
HP Premium Installation Service |
|
(up to 3 PCs and/or printers |
|
with wireless network setup) | US285E |
Hardware Product | Product Number |
Contract Type: Term |
|
HP Multifunction and | |
Premium Fax, C8180, M1319f MFP |
|
Next Business Day Exchange: 2 |
|
years | UG606A/E |
Next Business Day Exchange: 3 |
|
years | UG609A/E |
Next Business Day Exchange: 4 |
|
years | UH610E |
HP Basic Installation Service (1 |
|
consumer printer with wireless |
|
capability) | US284E |
HP Premium Installation Service |
|
(up to 3 PCs and/or printers |
|
with wireless network setup) | US285E |
J3680, J4580 |
|
Next Business Day Exchange: 2 |
|
years | UG101A/E |
Next Business Day Exchange: 3 |
|
years | UG071A/E |
Next Business Day Exchange |
|
with Enhanced Technical Phone |
|
Support: 2 years | UQ206E |
Next Business Day Exchange |
|
with Enhanced Technical Phone |
|
Support: 3 years | UQ207E |
HP Basic Installation Service (1 |
|
consumer printer with wireless |
|
capability) | US284E |
HP Premium Installation Service |
|
(up to 3 PCs and/or printers |
|
with wireless network setup) | US285E |
6500, 6500 Wireless |
|
Next Business Day Exchange: 2 |
|
years | UG102A/E |
Next Business Day Exchange: 3 |
|
years | UG072A/E |
Next Business Day Exchange: 4 |
|
years | UH606E |
Next Business Day Exchange |
|
with Enhanced Technical Phone |
|
Support: 2 years | UQ208E |
Next Business Day Exchange |
|
with Enhanced Technical Phone |
|
Support: 3 years | UQ209E |
Next Business Day Exchange |
|
with Enhanced Technical Phone |
|
Support: 4 years | UQ210E |
HP Basic Installation Service (1 |
|
consumer printer with wireless |
|
capability) | US284E |
HP Premium Installation Service |
|
(up to 3 PCs and/or printers |
|
with wireless network setup) | US285E |
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