12

Customer Support

Obtaining Factory Service

HHP provides service for all its products through service centers located in Charlotte, North Carolina, Hong Kong, the Netherlands, and the United Kingdom. To obtain warranty or non-warranty service, return the unit to HHP (postage paid) with a copy of the dated purchase record attached.

In the United States, please contact the HHP Product Service Department at the address/telephone number listed below to obtain a Return Material Authorization number (RMA #) before returning the product.

HHP Service Department

7510 E. Independence Blvd.

Suite 200

Charlotte, NC 28227

Telephone: (800) 782-4263 Fax: (704) 566-9904

For service in Europe, please contact your HHP representative (at the address that follows) or your local distributor.

European Office

Hand Held Products, Inc.

Nijverheidsweg 9

5627 BT Eindhoven

The Netherlands

Telephone:

+ 31 (0) 40 29 01 600

Fax:

+ 31 (0) 40 24 25 672

United Kingdom Office

Hand Held Products, Inc.

Dallam Court

Dallam Lane

Warrington

Cheshire WA2 7LT

United Kingdom

Telephone:

+44 (0) 1925 240055

or

+353 1216 0070

Fax:

+44 (0) 1925 631280

or

+353 1295 6353

For service in Asia, please contact your HHP representative (at the address that follows) or your local distributor.

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Hand Held Products 4410 manual Obtaining Factory Service, HHP Service Department, European Office Hand Held Products, Inc