Hand Held Products 4410 Help Desk

12 - 3

Help Desk

If you need assistance installing or troubleshooting your scanner, please call

your Distributor or the nearest HHP technical support office:

North America:

Telephone: (315) 685-2476 (8 a.m. to 8 p.m. EST)

or in the U.S. (800) 782-4263

Fax number: (315) 685-4960

E-mail: tech_support@hhp.com

Europe:

Telephone-

European Ofc: +31 (0)40 29 01 600

U.K. Ofc: +44 1925 240055

E-mail: euro_support@hhp.com

Asia:

Telephone: +852-2511-3050

2511-3132

E-mail: asia_support@hhp.com

Latin America:

Telephone: (56) 2 942-2495

(56) 2 942-8371

E-mail: la_support@hhp.com

Contents

Main Statement of Agency Compliance for the IT4410/4710 Disclaimer Page Table of Contents Chapter 1 - Introduction and Installation Chapter 2 - Programming Page Chapter 3 - Symbologies Page Chapter 4 - OCR Programming Chapter 5 - Default Charts Chapter 6 - Software Development Kit Chapter 7 - Quick*View Page Page 1 - 1 Introduction and Installation About the Hand-Held and Fixed Mount 2D Imager About this Manual 1 - 2 Unpacking the Imager 1 - 3 Page Page 1 - 6 Connecting the Scanner in Keyboard Wedge Mode 1 - 7 Connecting the Scanner to a Serial Port 1 - 8 Reading Techniques 2 - 1 Programming 2 - 2 Reset Factory Settings All Symbologies On Show Data Formats Show Software Revision Status Check Page 2 - 4 Terminal Interface 2 - 5 Supported Terminals Chart 2 - 6 Keyboard Country (Default) 2 - 7 Keyboard Style 2 - 8 Keyboard Modifiers 2 - 9 Keyboard Function Relationships 2 - 10 Communication Settings <Default All RS-232 Communication Settings> Parity 2 - 11 Baud Rate Page 2 - 13 Hardware Flow Control Software Flow Control 2 - 14 Serial Triggering 2 - 15 Trigger Timeout 2 - 16 Power Saving Mode 2 - 17 Power Hold Mode LED Power Level 2 - 18 LED Flashing Aimer Delay 2 - 19 Aimer Interval 2 - 20 Centering 2 - 21 2 - 22 2 - 23 AutoTrigger 2 - 24 Scan Stand Scan Stand Symbol Presentation Mode Presentation Re-trigger Delay 2 - 25 Presentation Lights Presentation Default 2 - 26 Fast Omni Mode Note: Fast Omni Mode is not recommended when scanning Data Matrix codes. Beeper Volume 2 - 27 Power Up Beeper Output Sequence Beeper Beep On Decode Beeper Default 2 - 28 Intercharacter, Interfunction, and Intermessage Delays Intercharacter Delay User Specified Intercharacter Delay 2 - 29 Interfunction Delay Intermessage Delay 2 - 30 2 - 31 Prefix/Suffix Overview Points to Keep In Mind Default prefix = None. Default suffix = CR/LF 2 - 32 Adding a Prefix or Suffix Clearing One or All Prefixes or Suffixes 2 - 33 Add a Carriage Return Suffix to All Symbologies Add a Code I.D. Prefix to All Symbologies Add an AIM I.D. Prefix to All Symbologies Page 2 - 35 Symbology Chart Note: 2 - 36 Decimal to Hex to ASCII Conversion Chart Dec. Hex ASCII Dec. Hex ASCII Dec. Hex ASCII Dec. Hex ASCII 2 - 37 Data Format Editor Overview 0 0 3 3 1, 2 Enter Data Format Format Editor Commands Syntax = EA Syntax = F6nn Syntax = F5nn Syntax = E9nn 2 - 39 Syntax = F8xx Syntax = EC Syntax = FExx Syntax = E4nnxx1xx2yy1yy2...zz1zz2 Data Format Editor Exit Selections Page 2 - 42 Alternate Data Formats 2 - 43 Output Sequence Overview Output Sequence Example 2 - 44 Note: Code 93 must be enabled to use this example. 2 - 45 Require Output Sequence Page 2 - 47 Multiple Symbols No Read 2 - 48 Print Weight Function Code Transmit 2 - 49 Video Reverse Page 3 - 1 Symbologies 3 - 2 Codabar <Default All Codabar Settings> Codabar Start/Stop Characters 3 - 3 Codabar, continued No Check Character Check Character 3 - 4 Code 39 < Default All Code 39 Settings > Code 39 Start/Stop Characters 3 - 5 Code 39, continued Full ASCII 3 - 6 Code 39, continued with No Check Character Check Character 3 - 7 Code 11 < Default All Code 11 Settings > Code 11 Page 3 - 9 Interleaved 2 of 5 < Default All Interleaved 2 of 5 Settings > Interleaved 2 of 5 3 - 10 Interleaved 2 of 5, continued 3 - 11 IATA 2 of 5 < Default All IATA 2 of 5 Settings > IATA 2 of 5 3 - 12 MSI < Default All MSI Settings > MSI Page 3 - 14 Code 93 < Default All Code 93 Settings > Code 93 3 - 15 Code 128 < Default All Code 128 Settings > Code 128 Page Page 3 - 18 EAN/JAN 8 Addenda EAN/JAN 8 Addenda Required EAN/JAN 8 Addenda Separator Page 3 - 20 EAN/JAN 13 Addenda EAN/JAN 13 Addenda Required EAN/JAN 13 Addenda Separator Page 3 - 22 UPC A Addenda UPC A Addenda Required UPC A Addenda Separator 3 - 23 UPC E0 < Default All UPC E0 Settings > UPC E0 Number System 3 - 24 UPC E0, continued Version E Expand UPC E1 UPC E0/E1 Addenda 3 - 25 UPC E0/E1 Addenda Required UPC E0/E1 Addenda Separator Page 3 - 27 RSS-14 Expanded < Default All RSS-14 Expanded Settings > RSS-14 Expanded 3 - 28 Codablock < Default All Codablock Settings > Codablock 3 - 29 PDF417 < Default All PDF417 Settings > PDF417 3 - 30 MicroPDF417 < Default All MicroPDF417 Settings > MicroPDF417 3 - 31 Code 49 < Default All Code 49 Settings > Code 49 3 - 32 EANUCC Composite Codes Page 3 - 34 Postal Symbologies U.S. Postal Service POSTNET Code Planet Code Page 3 - 36 QR Code < Default All QR Code Settings > QR Code 3 - 37 Data Matrix < Default All Data Matrix Settings > Data Matrix 3 - 38 MaxiCode < Default All MaxiCode Settings > MaxiCode 3 - 39 MaxiCode, continued Structured Carrier Message Only 3 - 40 Aztec Code < Default All Aztec Code Settings > Aztec Code 3 - 41 Diagnostics Test Menu Note: This feature should not be used during normal scanner operation. 2D PQA (Print Quality Assessment) Page 4 - 1 OCR Programming 4 - 2 OCR U.S. Currency On OCR-B On OCR-A On OCR On OCR Page 4 - 4 OCR Direction Default = Left-to-Right Creating OCR Templates 4 - 5 Creating an OCR Template Save OCR Template d Enter OCR Template Example A: } 4 - 7 Stringing Together Multiple Formats (Creating Or Statements) 99028650 9902XZ50 Creating a User-Defined Variable 4 - 8 Adding an OCR Check Character Reading Multi-Row OCR 12345678 ABCDEFGH 4 - 9 12345678 ABCDEFGH ABCD1234 OCR Template Codes Page Page 5 - 1 Default Charts Communication (RS-232) Selections Imager Selections 5 - 2 Prefix/Suffix Selections Data Formatter Selections 5 - 3 Output Sequence Selections Linear Symbologies Codabar Code 39 Code 11 5 - 4 5 - 5 5 - 6 Postal Symbology Selections 2D Matrix Selections OCR Selections 6 - 1 Software Development Kit Software Development Kit (SDK) Features of the SDK Page 7 - 1 7 Quick*View Demonstration Software Instructions Setting Up the Imager and the Quick*View Software For Microsoft Windows 95 or NT 4.0 Installing Quick*View from the Web Temporary Quick*View Configuration 7 - 3 Using the Quick*View Software If Communication Cannot Be Established 7 - 4 Scan Data Window Page Electronic Parts Manufacturing Demonstration 7 - 7 Shipping Demonstration Patient Registration Demonstration 7 - 9 Bills of Lading Demonstration 7 - 10 Signature Capture Demonstration Note: This demonstration is appropriate for the 4410LR/LX and 4710LR/LX only. TR TYPE: SALE TOTAL: $37.99 7 - 11 Snapshot Page 7 - 13 Open Com Port not Reporting Firmware Revision 7 - 14 Load New Imager Software Imager Power Settings Trigger Settings 7 - 15 RS-232 Serial Commands Serial Programming Commands 7 - 16 Responses Command Center Buttons 7 - 17 Query Commands ^ ? * Examples of Query Commands Example #1:What is the range of possible values for Codabar Coding Enable? Example #2: What is the default value for Codabar Coding Enable? Trigger Commands 7 - 19 Button Bar The Quick*View button bar and the button functions are shown below. 7 - 20 Serial Programming Commands Status Check Output Selections Communication Settings 7 - 21 Imager Selections 7 - 22 Output Selections 7 - 23 Prefix/Suffix Selections Data Formatter Selections 7 - 24 Output Sequence Selections Linear Symbology Selections 7 - 25 7 - 26 7 - 27 7 - 28 7 - 29 Stacked Symbology Selections 7 - 30 Postal Symbology Selections 2D Matrix Symbology Selections 7 - 31 7 - 32 7 - 33 Imaging Commands Image Commands Help File Image Ship IMGSHP Modifiers 7 - 34 Image Capture/Ship and Image Get Commands Close Image Capture - IMGCAP Far Away Image Capture - IMGGET 7 - 35 Image Cropping/Shipping Example Intelligent Signature Capture Commands 7 - 36 IMGBOX Modifiers 7 - 37 Page 8 - 1 8 Visual Menu Introduction Visual Menu Operations 8 - 2 Temporary Visual Menu Configuration Installing Visual Menu from the Web 9 - 1 Interface Keys 9 - 2 Supported Interface Keys IBM, Memorex Telex (102)* Memorex Telex ( 88) 9 - 3 Supported Interface Keys Esprit 200, 400 ASCII Esprit 200, 400 ANSI Esprit 200, 400 PC Page 10 - 1 Product Specifications & Pinouts Product Specifications - IT4410 Product Specifications - IT4710 10 - 2 10 - 3 10 - 4 Depth of Field Charts (4410 & 4710) 10 - 5 Depth of Field for LX Imager (7" Nominal Focus) Code Size Near Distance Far Distance Cable Pinouts RS-232 Output, external power (IT4410 and IT4710) P1 P3 P2 Connector Part Numbers 10 - 8 Scan Maps IT4410/4710LR Linear 10 - 9 IT4410/4710LX Linear 10 - 10 IT4410/4710HD Linear 10 - 11 IT4410/4710HD10 Linear 10 - 12 IT4410/4710LR PDF417/Matrix IT4410/4710LX PDF417/Matrix Width of Field Nominal Distance from Scanner Width of Field IT4410/4710HD PDF417/Matrix 10 - 14 IT4410/4710HD10 PDF417/Matrix Nominal Distance from Scanner Width of Field IT4410 Dimensions IT4710 Dimensions 11 - 1 Maintenance & Troubleshooting Repairs Maintenance ! 11 - 2 Examining the Imagers Housing Replacing the Interface Cable To Replace the IT4410 Interface Cable: Cable Release 11 - 3 Troubleshooting Troubleshooting Guide Is the power on? Are the illumination LEDs on? Is the Imager having trouble reading your symbols? Cable Release Page 12 - 1 Customer Support Obtaining Factory Service 12 - 2 12 - 3 Help Desk 12 - 4 Limited Warranty A Index B C D E F H I K M N O P Q R S T U V W Page Page Page Page Sample Symbols Page Page Page Page Programming Chart