15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire Plus™ Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify igniter and flame sense wires are not grounding

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

2. Pilot won’t light,

A. No power, transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly, or depleted batteries.

voltage of transformer at connection to module. Acceptable read-

spark.

 

ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-

 

 

tery power supply voltage must be at least 4 volts. If less than 4

 

 

volts, replace batteries.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 220/240 VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Pilot valve solenoid.

Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.

 

 

If below 1.5 volts, replace module. If 1.5 volts or greater, replace

 

 

valve.

 

 

 

Heat & Glo • SOHO-N-AUB • 2197-980 Rev. F • 5/12

61

Page 60 Page 62
Page 61
Image 61
Heat & Glo LifeStyle 2197-980 Troubleshooting, IntelliFire Plus Ignition System, Symptom Possible Cause Corrective Action
Page 60 Page 62

2197-980 specifications

The Heat & Glo LifeStyle 2197-980 is a cutting-edge contemporary gas fireplace designed to seamlessly integrate into modern living spaces while providing warmth and aesthetic appeal. This model represents a perfect blend of innovative technology and stylish design, making it an excellent choice for homeowners seeking both functionality and elegance.

One of the standout features of the LifeStyle 2197-980 is its impressive heat output. With an efficiency rating that's designed to maximize warmth while minimizing energy consumption, this fireplace efficiently distributes heat throughout the room, providing a comfortable environment even during the coldest months. The unit is equipped with an advanced heating system that ensures rapid warmth without compromising on style.

Another notable characteristic is the customizable flame presentation. The LifeStyle 2197-980 offers a stunning array of flame colors and intensity settings, allowing users to create the perfect ambiance for any occasion. This fireplace utilizes the latest in LED technology to produce realistic flames that can be adjusted to fit the desired aesthetic, whether you prefer a soft glow for an intimate gathering or a robust flame for a cozy family night.

The design of the LifeStyle 2197-980 emphasizes versatility and ease of installation. It can be incorporated into various wall styles, making it an adaptable choice for different home layouts. The unit is designed for direct vent installation, which not only enhances safety but also ensures that indoor air quality remains pristine. The glass front and minimalist frame add a sophisticated touch, enhancing the overall décor of the space.

Safety is a paramount consideration in the LifeStyle 2197-980, equipped with features such as an automatic shut-off system that activates under certain conditions to prevent overheating. The fireplace also comes with a remote control, allowing users to adjust settings conveniently from anywhere in the room.

In summary, the Heat & Glo LifeStyle 2197-980 embodies modern fireplace technology with its efficient heating, customizable flames, versatile installation options, and safety features. It is an ideal choice for those who value design, comfort, and efficiency in a home heating solution, making it an investment that enhances any living space. Whether for cozy nights in or social gatherings, this fireplace stands out as a centerpiece that combines form and function beautifully.
Top Page Image Contents