When the DVD video camera/recorder is connected to PC

 

 

 

English

Symptom

Cause and Correction

Reference

 

page

 

 

 

 

No drive icon appears

The DVD video camera/recorder is not turned on.

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on PC.

Check the power supply.

 

 

 

 

 

 

 

 

Turn PC off and then disconnect the PC connection cable. Turn

 

 

 

PC on again, and then use the PC connection cable to connect

 

 

the DVD video camera/recorder to PC.

 

 

 

 

 

 

 

Make sure the PC connection cable is completely plugged into

 

 

this DVD video camera/recorder.

 

 

 

 

 

 

 

 

Error occurs in playback

If error occurs with USB connection, the transfer rate is not

 

 

of DVD video camera/

sufficient. It is recommended that you use a USB terminal

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recorder on PC.

conforming to USB2.0 when connecting the DVD video camera/

 

 

 

 

recorder.

 

 

 

 

 

 

Application is not

Turn the PC and DVD video camera/recorder off, and try again.

 

normally run on PC.

 

 

 

 

 

 

 

 

 

Error occurs during

The temperature of DVD video camera/recorder is too high due

 

 

writing to disc.

to continuous operation.

 

 

 

Disconnect the DVD video camera/recorder from PC once,

 

 

remove the disc from the DVD video camera/recorder, and then

 

 

 

 

 

turn it off. After a few moments, connect them again and write to

 

 

 

a brand-new disc.

 

 

 

 

 

 

Transfer of images

Connect the DVD video camera/recorder to another USB terminal

 

 

stops.

of PC. If your PC is a desktop type, it is recommended that you

 

 

 

use USB terminal on the back of PC. If you are using USB2.0

 

 

extended card, it is also recommended that you install the newest

 

 

 

version driver provided by each USB2.0 card maker.

 

 

 

 

 

 

 

Is disc scratched or does dirt or fingerprint adhere to it?

10

 

 

Clean the disc.

 

 

 

 

 

 

 

 

DVD drive built into PC

This problem may be solved if you update the DVD editing/

 

 

cannot be used after the

creating software of your PC.

 

provided software has

 

 

 

 

 

been installed.

 

 

 

 

 

 

 

Error appears when

Make sure that your PC display adapter (video card) conforms to

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starting ImageMixer 3.

DirectX9.0c.

 

 

 

 

 

 

 

Movies are not

Make sure the power switch of this DVD video camera/recorder is

 

 

recognized by

set to “O” or “N”.

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application in PC.

 

 

 

 

 

 

 

The DISC EJECT

While the DVD video camera/recorder is connected to PC, use

 

 

button is not valid when

Explorer to right-click the DVD video camera/recorder drive icon

 

 

the DVD video camera/

and execute “Eject”.

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recorder is connected to

 

 

 

PC.

 

 

 

 

 

 

 

No sound is heard when

Since an MPEG file imported into Macintosh using ImageMixer 3

 

 

an MPEG file imported

uses the audio format of AC3 audio, no audio will be played back

 

 

into Macintosh is played

even if the Quick Time MPEG-2 playback component is

 

 

back on Quick Time

introduced: Only video will be played back. Use ImageMixer 3 for

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with an MPEG 2

playback.

 

 

playback component

 

 

 

adopted.

 

 

 

 

 

 

 

139

Page 139
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Hitachi DZ-GX5020A, DZ-GX5080A, DZ-GX5000A instruction manual 139, When the DVD video camera/recorder is connected to PC