Honeywell 96D user manual Warranty Conditions

Warranty

Warranty Statement

All products are designed and manufactured to the latest internationally recognized standards by Honeywell Analytics under a Quality Management System that is certified to ISO 9001.

Service in the field or at the customer’s premises is not covered under these warranty terms. Time and travel expenses for on-site warranty services will be charged at Honeywell Analytics’ normal billing rates. Contact your Honeywell Analytics Service Representative for information on Service Contracts.

Warranty Conditions

The Honeywell Analytics (HA) Limited Product Warranty only extends to the sale of new and unused products to the original buyer where purchased from HA or from a HA authorized distributor, dealer or representative. Not covered are: consumable items such as dry-cell batteries, filters and fuses or routine replacement parts due to the normal wear and tear of the product; any product which in HA’s opinion has been altered, neglected, misused or damaged by accident or abnormal conditions of operation, handling, use or severe sensor poisoning; defects attributable to improper installation, repair by an unauthorized person or the use of unauthorized accessories/parts on the product

Any claim under the HA Product Warranty must be made within the warranty period and as soon as reasonably possible after a defect is discovered. If a Warranty claim is being sought it is the responsibility of the buyer to obtain a Service Event number (SE#) from HA and if practical return the product clearly marked with the SE# and a full description of the fault.

HA, at its sole discretion, may elect to send replacement goods to buyer prior to receipt of the defective goods. Buyer agrees to return defective goods with in 30 days or to pay for the replacement goods.

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