Warranty
Buyer is responsible for transportation costs from the buyer’s location to HA. HA is responsible for transportation costs from HA’s location to the buyer.
If in the case of a fixed installation or when it is not practical to return the product, the buyer should submit a claim to HA Service Department. A service engineer will attend on site on a day rate basis. Where a valid warranty claim is identified, the faulty product will be repaired or replaced free of charge. A warranty claim will be accepted if all conditions contained within this Warranty are met.
When, in the opinion of HA, a warranty claim is valid, HA will repair or replace the defective product free of charge and send it or any replacement back to the buyer. If, in the opinion of HA the warranty claim is not valid, HA will, at the option of the buyer, return the unit unaltered at the buyer’s expense, repair the unit at the then prevailing rates, replace the unit with an appropriate replacement item at the then prevailing price, or discard the unit. HA reserves the right to charge for any attendance by its service engineer at the usual rates in force at the time the claim was received.
In no event shall HA’s liability exceed the original purchase price paid by the buyer for the product.
Consumer Claims
If you purchased your HA product as a consumer, the above warranty conditions do not affect your rights under any applicable consumer protection legislation.
Honeywell Analytics reserves the right to change this policy at any time. Contact Honeywell Analytics for the most current warranty information.
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