Table 3 HP 3PAR Recovery Manager Software for Microsoft SQL Server Event Messages (continued)
Event ID | Event Message |
5341 RMS5341: ERROR: Could not find the header information in the command output.
Description/Action
Failed to parse the header information from the CLI command output.
•Verify that you can connect to the required HP 3PAR Storage System from the CLI command window.
•Wait a few minutes and try the operation again.
5347 RMS5347: ERROR: Failed to locate NetBackup installation. Please make sure NetBackup is correctly installed.
5348 RMS5348: ERROR: Could not find NetBackup start and end scripts.
Symantec NetBackup installation information could not be retrieved from the registry.
•Verify that NetBackup is properly installed and that you have access to the registry entry.
•Use Add/Remove Programs to confirm that NetBackup is installed.
The NetBackup start or end scripts could not be found in the Recovery Manager for SQL installation folder.
•Ensure that the bpstart_notify.bat and
bpend_notify.bat files are present in the Recovery Manager for SQL installation folder.
5349 RMS5349: ERROR: Failed to create or open backup include file for NetBackup.
5351 RMS5351: ERROR: NetBackup restore process has failed.
Unable to open or create the NetBackup include file for the specified policy. You can run only one backup job per policy at a time on a NetBackup client.
•Ensure that no other RMSql backup command is running. Wait for the prior backup command to complete and try again.
The NetBackup restore failed.
•On the NetBackup server, check the application event log and NetBackup logs.
5354 RMS5354: ERROR: The SQL database was not found in the SQL Writer database list.
5356 RMS5356: ERROR: The expiration time is out of range (0h - 43,800h).
SqlServerWriter could not find the specified database in its list of databases supported for backup.
•Verify that the database is online and attached.
•Ensure that the database is not a snapshot/mirrored database.
The expiration time for a virtual copy must be a value between 0 and 43,800 hours (or between 0 and 1825 days).
•Try again, using a value within the range allowed.
5364 RMS5364: ERROR: Failed to back up the virtual copy. Please consult the backup progress logs for details.
The NetBackup backup process has failed.
•For more details, check the application event log and NetBackup logs on the NetBackup server.
5367 RMS5367: ERROR: Unknown error encountered. Please look at the logs for more information.
An unexpected error occurred.
•For more details, check the logs in the Recovery Manager for SQL installation folder and the event logs.
5370 RMS5370: ERROR: The specified policy does not exist in the NetBackup configuration database.
The policy was not found in the NetBackup database.
•Verify that the policy is valid.
•For more details, check the application event log and NetBackup logs on the NetBackup server.
5371 RMS5371: ERROR: The specified schedule does not exist in the configuration database.
The schedule was not found in the NetBackup database.
•Verify that the policy is valid.
•For more details, check the application event log and NetBackup logs on the NetBackup server.
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