Table C-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

2220-USB Key Provisioning file has

Provisioning file contained on the USB key is

1.

Reboot the computer.

mismatch version

not a valid version for the current ME

2.

If the error persists and system BIOS

 

firmware.

 

 

 

has been recently updated, restore

 

 

 

previous system BIOS version.

 

 

 

Otherwise, update the ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2230-General error during MEBx execution

Error occurred during MEBx execution which

1.

Reboot the computer.

 

fails into the “General” grouping. Status

2.

If the error persists, update to the latest

 

information displayed along with the error

 

provides further clarity into the failure. MEBx

 

BIOS version and ME firmware version.

 

handles transference of information between

3.

If the error still persists, replace the

 

the system BIOS and ME firmware.

 

 

system board.

 

 

 

 

 

 

 

2231-ME error during MEBx execution

Error occurred during MEBx execution which

1.

Reboot the computer.

 

fails into “ME” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2232-AMT error during MEBx execution

Error occurred during MEBx execution which

1.

Reboot the computer.

 

fails into “AMT” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2233-HECI error during MEBx execution

Error occurred during MEBx execution which

1.

Reboot the computer.

 

fails into “MEI or HECI” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2239-ME image lock failure

Special system configurations with reduced

1.

Reboot the computer.

 

ME firmware image require BIOS control of

2.

If the error persists, update to the latest

 

ME firmware upgrading. A failure has

 

occurred after the ME firmware update

 

BIOS version and ME firmware version.

 

process in which the BIOS could not relock

3.

If the error still persists, replace the

 

the ME firmware region.

 

 

system board.

 

 

 

 

 

 

 

2240-ME image unlock failure

Special system configurations with reduced

1.

Reboot the computer.

 

ME firmware image require BIOS control of

2.

If the error persists, update to the latest

 

ME firmware upgrading. A failure has

 

occurred prior to the ME firmware update

 

BIOS version and ME firmware version.

 

process in which the BIOS could not unlock

3.

If the error still persists, replace the

 

the ME firmware region.

 

 

system board.

 

 

 

 

 

 

 

72 Appendix C POST Error Messages