Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.

Table E-2Solving Network Problems

Wake-on-LAN feature is not functioning.

Cause

Solution

 

 

S5 Maximum Power Saving feature is enabled.

Disable the S5 Maximum Power Saving option in Computer

 

Setup. Select Power > Hardware Power Management

 

> S5 Maximum Power Savings.

 

 

S5 Wake on LAN is disabled (some models).

Enable the S5 Wake on LAN option in Computer Setup.

 

Select Advanced > Device Options > S5 Wake on

 

LAN.

 

 

Wake-on-LAN is not enabled.

To enable Wake-on-LAN in Windows 7:

 

1.

Select Start > Control Panel > Network and

 

 

Sharing Center.

 

2.

Under Tasks, select Manage network

 

 

connections.

 

3.

Click Local Area Connection.

 

4.

Click the Properties button.

 

5.

Click the Configure button.

 

6.

Click the Power Management tab, then select

 

 

Allow this device to wake the computer.

 

To enable Wake-on-LAN in Windows 8:

 

1.

From the Start screen, type c, and then select Control

 

 

Panel from the list of applications.

 

2.

Select Network and Sharing Center, and then click

 

 

the Ethernet link next to the connection.

 

3.

Click the Properties button.

 

4.

Click the Configure button.

 

5.

Click the Power Management tab, then enable the

 

 

appropriate Wake-on LAN option.

 

 

 

Solving Network Problems 103