Table
A new device is not recognized as part of the system.
Cause | Solution |
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When the system advised you of changes to the configuration, | Reboot the computer and follow the instructions for accepting |
you did not accept them. | the changes. |
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A plug and play board may not automatically configure when | Use Windows Device Manager to deselect the automatic |
added if the default configuration conflicts with other devices. | settings for the board and choose a basic configuration that |
| does not cause a resource conflict. You can also use |
| Computer Setup to reconfigure or disable devices to resolve |
| the resource conflict. |
| To access Device Manager in Windows 7, click Start, select |
| Control Panel, and then select Device Manager. |
| To access Device Manager in Windows 8, from the Start |
| screen, type c, select Control Panel from the list of |
| applications, and then select Device Manager. |
|
|
USB ports on the computer are disabled in Computer Setup. | Run the Computer Setup utility and ensure that Device |
| available is selected for appropriate USB ports under |
| Security > USB Security. |
|
|
Computer will not start. |
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|
Cause | Solution |
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|
Wrong memory modules were used in the upgrade or | 1. Review the documentation that came with the system to |
memory modules were installed in the wrong location. | determine if you are using the correct memory modules |
| and to verify the proper installation. |
| NOTE: DIMM1 or XMM1 must always be installed. |
| DIMM1 must be installed before DIMM2, and DIMM3 |
| must be installed before DIMM4. |
| 2. Observe the beeps and LED lights on the front of the |
| computer. Beeps and flashing LEDs are codes for specific |
| problems. |
| 3. If you still cannot resolve the issue, contact Customer |
| Support. |
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Solving Hardware Installation Problems | 101 |