Table E-1Solving Hardware Installation Problems (continued)

A new device is not recognized as part of the system.

Cause

Solution

 

 

When the system advised you of changes to the configuration,

Reboot the computer and follow the instructions for accepting

you did not accept them.

the changes.

 

 

A plug and play board may not automatically configure when

Use Windows Device Manager to deselect the automatic

added if the default configuration conflicts with other devices.

settings for the board and choose a basic configuration that

 

does not cause a resource conflict. You can also use

 

Computer Setup to reconfigure or disable devices to resolve

 

the resource conflict.

 

To access Device Manager in Windows 7, click Start, select

 

Control Panel, and then select Device Manager.

 

To access Device Manager in Windows 8, from the Start

 

screen, type c, select Control Panel from the list of

 

applications, and then select Device Manager.

 

 

USB ports on the computer are disabled in Computer Setup.

Run the Computer Setup utility and ensure that Device

 

available is selected for appropriate USB ports under

 

Security > USB Security.

 

 

Computer will not start.

 

 

 

Cause

Solution

 

 

Wrong memory modules were used in the upgrade or

1. Review the documentation that came with the system to

memory modules were installed in the wrong location.

determine if you are using the correct memory modules

 

and to verify the proper installation.

 

NOTE: DIMM1 or XMM1 must always be installed.

 

DIMM1 must be installed before DIMM2, and DIMM3

 

must be installed before DIMM4.

 

2. Observe the beeps and LED lights on the front of the

 

computer. Beeps and flashing LEDs are codes for specific

 

problems.

 

3. If you still cannot resolve the issue, contact Customer

 

Support.

 

 

Solving Hardware Installation Problems

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