Diagnostics reports a failure Cause Solution | HP 200 G1 specs

Diagnostics reports a failure.

Cause

Solution

The cable is not securely connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

The cable is attached to the incorrect connector.	Ensure that the cable is attached to the correct connector.

There is a problem with the cable or a device at the other end	Ensure that the cable and device at the other end are
of the cable.	operating correctly.

Network controller interrupt is shared with an expansion	Under the Computer Setup Advanced menu, change the
board.	resource settings for the board.

The network controller is defective.	Contact an authorized service provider.

Diagnostics passes, but the computer does not communicate with the network.

Cause

Solution

Network drivers are not loaded, or driver parameters do not match current configuration.

Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller.

Make sure the correct network client and protocol is installed.

The network controller is not configured for this computer.

Select the Network and Sharing Center icon in the Control Panel and configure the network controller.

To access Control Panel in Windows 7, click Start, and then select Control Panel.

To access Control Panel in Windows 8, from the Start screen, type c, and then select Control Panel.

Network controller stopped working when an expansion board was added to the computer.

Cause	Solution

Network controller interrupt is shared with an expansion	Under the Computer Setup Advanced menu, change the
board.	resource settings for the board.

The network controller requires drivers.	Verify that the drivers were not accidentally deleted when the
	drivers for a new expansion board were installed.

The expansion board installed is a network card (NIC) and conflicts with the embedded NIC.

Under the Computer Setup Advanced menu, change the resource settings for the board.

Solving Network Problems 105

Image 113

HP 200 G1 manual Diagnostics reports a failure Cause Solution

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Removal and replacement procedures Appendix B Power cord set requirements Appendix H Statement of Volatility 129 Specifications 130 Product description Category Description Internal expansion Power requirementsPorts Rear IO Front IO SoftPaq Category Description Operating system PreinstalledServiceability End user replaceable part Front components Product features Rear components Activating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Click Settings Change PC Settings Downloading Windows 8 updates Illustrated parts catalog Power supply , 180W Description Spare part number Access panelComputer Major Components Front bezel Item Description Spare part number Cables Speaker Description Spare part number Front I/O and USB assemblyMisc Parts Sequential Part Number Listing DrivesDescription Spare part number Spare part Description Number Thermal material Illustrated parts catalog Electrostatic discharge information Relative Humidity Event 55% 40% 10% Generating staticPreventing electrostatic damage to equipment Grounding the work area Personal grounding methods and equipmentRecommended materials and equipment Static Shielding Protection Levels Operating guidelines Cleaning the Computer Case General cleaning safety precautionsCleaning the keyboard Routine care Cleaning the monitor Service considerationsCleaning the mouse Power supply fan Tools and software Requirements Cables and connectorsScrews Hard Drives Sata hard drives Lithium coin cell batterySerial ATA Hard Drive Characteristics Smart ATA drives Sata hard drive cablesCable management Sata data cable Preparation for disassembly Removal and replacement proceduresServiceability features Description Spare part number Access panel 674373-001 Access panel Description Spare part number Front bezel 751588-001 Front bezel DDR3L-SDRAM SODIMMs Memory Description Socket Color Insertion Order Populating Dimm sockets Removing memory modules Expansion cards Page Cable management Cable connections Connector Name Connector Color Description Drives Installing additional drives Drive System Board Label Color System board drive connections Removing an optical drive Removing a hard drive Front I/O and USB panel housing assembly Page Remove the optical drive Removing an optical drive on Power switch/LED assemblyPage Description Spare part number Speaker 751593-001 SpeakerPage Page Power supply Page System board Page Battery Page Computer Setup F10 Utilities Computer Setup F10 Utility Using Computer Setup F10 Utilities Computer Setup-File Configuration Computer Setup-StorageOption Description Device Storage Options Sata Emulation DPS Self-test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security Computer Setup-Power Option Power-On Options Computer Setup-AdvancedBios Power-On Onboard Devices Bus Options Device Options General requirements Power cord set requirementsJapanese power cord requirements Country Accrediting Agency Country-specific requirements Post Error Messages Control panel message Description Recommended action Post Numeric Codes and Text Messages Control panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Sata Emulation to IDE, and select File Change Storage Storage OptionsSave Changes and Exit. Reenter Drivelock Security. For each listed Appendix C Post Error Messages If the error persists, update to the latest Bios version and ME firmware version Bios Test Failure Power Speaker Button LED Cmos Password Security and Resetting Clearing and Resetting the Cmos Resetting the Password JumperPage Safety and comfort Before you call for technical support Troubleshooting without diagnostics Helpful hints Page Select Control Panel Solving general problemsComputer date and time display is incorrect Cause Solution Cannot remove computer cover or access panel Cause Solution There is no sound or sound volume is too low Cause SolutionPoor performance Cause Solution Advanced Device Options Run Go to Start All Programs AccessoriesAll apps icon Under Windows System, click Run Open the access panel, press the power button, and see Power supply shuts down intermittently Cause Solution Solving power problems Hard drive error occurs Cause Solution Solving hard drive problemsTools tab. Under Error-checking click Check Now Error checking click Check Drive not found identified Cause Solution Disk transaction problem Cause SolutionAdvanced Power-On Options Nonsystem disk/NTLDR missing message Cause Solution Storage Boot Order Computer will not boot from hard drive Cause SolutionDevice Configuration Computer seems to be locked up Cause Solution Can not write to the media card Cause Solution Solving media card reader problems Blank screen no video Cause Solution Solving display problems List, then under Appearance and Personalization Select Adjust screen resolution Dim characters Cause Solution Select ImageControl/ Horizontal Position or Vertical Image is not centered Cause Solution Out of Range displays on screen Cause Solution Support Certain typed symbols do not appear correct Cause Solution Device Security System Audio Solving audio problemsSound cuts in and out Cause Solution Control Panel, and then select Device Manager Line-in jack is not functioning properly Cause Solution Control Panel , and then select Device Manager Solving printer problems Printer will not turn on Cause Solution Solving keyboard and mouse problemsPrinter prints garbled information Cause Solution Printer will not print Cause Solution Enter Table E-1Solving Hardware Installation Problems Solving Hardware Installation Problems Security USB Security Computer will not start Cause Solution 102 Appendix E Troubleshooting without diagnostics Solving Network Problems Manager Network status link light never flashes Cause Solution Diagnostics reports a failure Cause Solution New network card will not boot Cause Solution Solving memory problems Insufficient memory error during operation Cause Solution Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Cause Solution Solving processor problemsPoor performance is experienced Cause Solution Security Network Boot Solving CD-ROM and DVD problems Cannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause Solution System will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Unable to connect to the Internet Cause Solution Solving front panel component problemsSolving Internet access problems Click Internet Options Select Start Control Panel ROM issue Post error has occurred Solving software problems Verify that the software is certified by Microsoft for your How to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Creating recovery media and backups System backup and recovery Using Reset when the system is not responding Restoring and recovering using Windows tools Recovery using the Windows recovery USB flash drive Creating recovery media Backing up, restoring, and recovering in Windows Click All Programs Creating recovery discs Backing up your information System Restore System Recovery when Windows is responding System Recovery System Recovery when Windows is not responding Page Select Install now Statement of Volatility MT Specifications Specifications Cmos Index Installing Sata