Chapter 16

To use device update

1Do one of the following:

Double-click the update .exe file you downloaded from www.hp.com/support.

When prompted, accept the device update found by the Software Update utility.

The Device Update Wizard opens on your computer.

2At the Welcome screen, click Next. The Select a Device screen appears.

3Select your HP all-in-one from the list, and then click Next. The Important Information screen appears.

4Make sure your computer and device meet the requirements listed.

5If you meet the requirements, click Update.

The Updating Device screen appears. A light begins to flash on the control panel of your HP all-in-one.

The screen on your color graphics display turns green as the update is loaded and extracted to your device.

6Do not disconnect, shut down, or otherwise disturb your device while the update is occurring.

Note If you disrupt the update, or an error message indicates the update failed, call HP support for assistance.

After your HP all-in-one shuts down and restarts, an update complete screen appears on your computer

Your device is updated. It is now safe to use your HP all-in-one.

Device update (Macintosh)

The device update installer provides a means to apply updates to your HP all-in-one as follows:

1Use your Web browser to download an update for your HP all-in-one from www.hp.com/support.

2Double-click the downloaded file. The installer opens on your computer.

3Follow the onscreen prompts to install the update to your HP all-in-one.

4Restart the HP all-in-one to complete the process.

Troubleshooting information

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HP Photosmart 2600/2700 series all-in-one