Chapter 17

Get HP support

4Open the print-carriage access door, and then remove the print cartridges from their slots and lower the latches.

Remove both print cartridges and lower both latches. Failure to do so might damage your HP all-in-one.

5Place the print cartridges in print cartridge protectors or an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP all-in-one unless the HP customer support call agent instructs you to.

6Rotate the gear toward the front of the HP all-in-one until it stops. This locks and secures the print cartridge cradle for safe shipment.

7Reattach the cover to the bottom of the HP all-in-one by aligning the two tabs directly across from each other on the cover with the whole slots. With the cover in position rotate it 1/4 turn to lock the cover in its place.

8See Remove the control panel overlay and pack your HP all-in-oneto complete preparation for shipment.

Remove the control panel overlay and pack your HP all-in-one

Complete the following steps once you have removed the print cartridges and unplugged the HP all-in-one.

Warning The HP all-in-one must be unplugged before following these steps.

1Remove the control panel overlay as follows:

a Make sure the color graphics display is lying flat against the HP all-in-one. b Place your finger on the top right corner of the control panel overlay.

c Gently pry the corner up and lift the control panel overlay from the device as shown below.

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HP Photosmart 2600/2700 series all-in-one