●Check Type is: on the Paper tab or the Paper/Quality tab of the printer driver (the Paper Type/Quality tab for some Macintosh drivers), and select the media that you are using. See Optimizing print quality for media types for instructions. This feature is also available in the HP toolbox.
●Clean the inside of the device. See Cleaning and maintenance for instructions.
●Check the media type and quality. See Device media specifications for more information.
●Try installing a new HP print cartridge. See the start guide for instructions.
●Plug the device directly into an alternating current (AC) outlet instead of into a power strip.
Vertical repetitive defects●The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See the start guide for instructions.
●The internal parts might have toner on them. See Cleaning and maintenance for more information. If the defects occur on the back of the page, the problem will probably correct itself after a few more pages are printed.
●Check Type is: on the Paper tab or the Paper/Quality tab of the printer driver (the Paper Type/Quality tab for some Macintosh drivers), and select the media that you are using. See Optimizing print quality for media types for more information. This feature is also available in the HP toolbox.
112 Chapter 8 Troubleshooting | ENWW |