Guidelines for using media

Use the guidelines in this section when selecting and using print media.

 

Paper

 

For best results, use conventional paper. Make sure that the paper is of good quality and free

 

of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

 

If you are unsure about what type of paper you are loading (such as bond or recycled), check

 

the label on the package.

 

Some paper causes print-quality problems, jamming, or damage to the device.

 

Do not use letterhead that is printed with low-temperature inks, such as those used in some

Note

 

types of thermography.

 

Do not use raised letterhead.

 

The device uses heat and pressure to fuse toner to the media. Make sure that any colored

 

media or preprinted forms use inks that are compatible with the device temperature (200° C or

 

392° F for 0.1 second).

Note

Common media problems table

Symptom

Problem with media

Solution

 

 

 

Poor print quality or toner

Too moist, too rough, too

Try another kind of media

adhesion, or problems with

smooth, or embossed.

between 100 and 250 Sheffield

feeding.

Faulty media lot.

and 4 to 6 percent moisture

 

content.

 

 

 

 

 

Dropouts, jamming, or curl.

Media has been stored

Store media flat in its moisture-

 

improperly.

proof wrapping.

 

 

 

Increased gray background

The media weight is too heavy.

Use lighter media.

shading.

 

 

 

 

 

Excessive curl, or problems with

Too moist, wrong grain direction,

Use long-grain media.

feeding.

or short-grain construction.

Print by using the straight-

 

 

 

 

through media path.

 

 

 

Jamming, or damage to device.

Cutouts or perforations.

Do not use media with cutouts or

 

 

perforations.

 

 

 

Problems with feeding.

Ragged edges.

Use good-quality media.

 

 

 

Labels

For best results, use only HP-brand labels. To order HP supplies, visit http://www.hp.com.

26 Chapter 3 Printing

ENWW