Pages did not print

Try these tips when the device does not print any pages.

Does a message appear on your computer screen?

See Onscreen error messages appear for more information.

Is media being pulled into the device correctly?

See Paper-handling problems exist for more information.

Are media jams present?

See Media jams occur in the automatic document feeder (ADF) or Media jams occur in the printer for more information.

Is the parallel or USB Device Cable (A/B) working, and is it connected correctly?

The parallel or USB Device Cable (A/B) might be defective. Try the following remedies:

Disconnect the parallel or USB Device Cable (A/B) at both ends and reconnect it.

Try printing a job that has printed in the past.

Try using a different IEEE 1284-B-compliant parallel cable or USB Device Cable (A/B). See Ordering HP parts and accessories.

Contact the manufacturer of your computer about changing parallel port settings to an extended capabilities port (ECP) mode.

Are other devices running on your computer?

The device might not share a parallel port. If you have an external hard drive or network switchbox that is connected to the same port as the device, the other device might be interfering. To connect and use the device, you must disconnect the other device or you must use two parallel ports on the computer.

You might need to add another interface card. Hewlett-Packard strongly recommends an ECP parallel interface card.

100 Chapter 8 Troubleshooting

ENWW

Page 112
Image 112
HP 3380 manual Pages did not print, Does a message appear on your computer screen?, Are media jams present?

3380 specifications

The HP 3380 is a high-performance multifunction printer designed to meet the demands of small to medium-sized businesses. Renowned for its versatility and efficiency, the HP 3380 seamlessly combines printing, scanning, copying, and faxing capabilities into one compact unit, making it an ideal solution for users looking to save space without compromising functionality.

One of the standout features of the HP 3380 is its fast printing speed. With the ability to print up to 28 pages per minute (ppm) for black and white documents, and 22 ppm for color, it ensures that even large print jobs can be completed swiftly. The printer supports automatic duplex printing, which not only conserves paper but also enhances productivity by allowing users to print double-sided documents without manual intervention.

In addition to speed, the HP 3380 boasts exceptional print quality. Utilizing HP's advanced LaserJet technology, it produces sharp text and vibrant images, with a resolution of up to 600 x 600 dpi, ensuring that professional-quality documents are delivered consistently. The printer is equipped with a range of paper handling options, including a 250-sheet input tray and a 150-sheet output tray, providing flexibility for various media types and sizes.

Connectivity is another hallmark of the HP 3380. It offers USB and Ethernet ports for seamless integration into existing office networks, making it easy for multiple users to share the device. Furthermore, with built-in wireless capabilities, users can print from their mobile devices using HP's mobile printing solutions, including HP Smart app, Apple AirPrint, and Google Cloud Print.

Security is paramount in today's business environment, and the HP 3380 addresses this concern with features designed to protect sensitive information. The printer supports secure printing, ensuring that documents are only printed when the user is present, and also includes built-in security protocols to safeguard against unauthorized access.

In terms of design, the HP 3380 features a user-friendly control panel with an intuitive LCD screen that simplifies navigation and operation. Its compact footprint allows it to fit easily into various office settings, making it a practical addition to any workspace.

Overall, the HP 3380 stands out as a reliable and efficient multifunction printer that caters to the evolving needs of modern businesses. With its combination of speed, quality, security, and connectivity, it offers a comprehensive solution for all printing, scanning, copying, and faxing requirements, making it an excellent investment for any organization looking to enhance productivity.