HP 5400 Paper problems, Printer does not feed paper, Printer ejects paper, Out-of-paper message

Chapter 11

6.If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.

Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front.

7.Turn on the printer, and then press the Resume button.

8.Reprint the document.

Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications.

Paper problems

Printer does not feed paper

Try one or more of the following solutions:

●Reduce the number of sheets in the In tray.

●Remove the paper from the In tray, and then reload it.

●Use a different type of paper.

Printer ejects paper

If the printer ejects the paper, try one of the following solutions:

●If you are performing a color calibration, install both the tri-color and the photo print cartridges.

●Verify that the protective piece of plastic tape has been removed from the print cartridges.

●If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed.

Out-of-paper message

If an out-of-paper message appears, follow these guidelines.

Paper jam

For information about clearing a paper jam, see the paper jam page.

54 HP Deskjet 5400 series