Error messages, Out-of-paper message | HP 5400 manual

Chapter 11

Error messages

Out of paper message

If you receive an out of paper message, follow these guidelines.

Print cartridge problem message

The Resume light flashes when a print cartridge is low on ink, improperly installed, or malfunctioning.

For instructions about correcting the problem, see Print cartridge problems.

"Printing in ink-backup mode"

When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts.

If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.

Out-of-paper message

Follow the appropriate steps for the condition that exists.

If the In tray contains paper

1.Verify the following:

–A sufficient amount of paper is in the In tray (at least ten sheets).

–The In tray is not overly full.

–The paper stack is touching the back of the In tray.

2.Slide the paper guide so it fits firmly against the edge of the paper.

3.Press the Resume button to continue printing.

68	HP Deskjet 5400 series

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HP 5400 manual Error messages, Out-of-paper message, Out of paper message, Printing in ink-backup mode

Contents

Users guide Acknowledgements Hewlett-Packard Company noticesTerms and conventions Contents HP Deskjet 5400 series Welcome Special features Printer features Get started Power button and light Buttons and lights Print Cancel and Resume buttons PictBridge lights Paper traysUnfold the paper trays Tray Paper guide Out tray Fold the paper trays Use print cartridges Print cartridgesReplace print cartridges Installed print Result Cartridge Ink-backup modeInk-backup mode output Exit ink-backup mode Connect through a networked computer Connect to the printerNetworking Use an HP Jetdirect print server Guidelines Print photosPrint borderless photos Prepare to print Print Print photos with a borderQuality Best or Maximum dpi Small photos Large photos HP Real Life technologies Open HP Real Life technologies Photo print cartridge Color options Storage Maximum dpiStore and handle photo paper Handling Save money when printing photos About PictBridge Print photos from a digitalCamera PictBridge printing Print borderless photos Print photos with a border Print other documents Mail Letters Documents Envelopes Brochures Quality Normal or Best Greeting cardsPrint borderless brochures Print brochures with borders Postcards Transparencies Quality Normal, Best, or Maximum dpi Labels Index cards and other small media Paper Size A4 or US Letter Iron-on transfers Print Select a print quality Printing tipsSet the page order Resize a document Print multiple pages on a single sheet of paperSelect a paper type Print preview Chapter Printer software Print settingsSetup dialog box Print dialog box Add a printer Set a default printerManage the printer Mac OS X Delete a printer View and change the status of a print job Mac OS X Click Add Printer View and change the status of a print job Mac OS X Print cartridge combinations MaintenanceInstall print cartridges Selection numbers Ink-backup mode Installation instructions Remove plastic tape Calibrate color Set the auto-off featureAlign the print cartridges Calibrate print quality View estimated ink levels Automatically clean print cartridgesPrint a test Maintain the printer body Manually clean print cartridges Remove ink from your skin and clothing Maintain print cartridges Store print cartridges HP Printer Utility Open the HP Printer Utility HP Printer Utility panes Mac OS X Verify the following TroubleshootingPrinter does not print Check the printer lights Check the print queue Paper jamIf the printer still does not print Printer ejects paper Paper problemsPrinter does not feed paper Out-of-paper message Printer prints on multiple sheets at once Paper weightPrinter is stalled Printer prints on multiple sheets at once Print cartridge problem message Print cartridge problemsIncorrect print cartridge Print cartridge is in the wrong slot message Printing in ink-backup mode messagePhotos do not print correctly Check the paper tray Colors are tinted or incorrect Check the printer settingsHorizontal lines appear on a photo Fading occurs on the edges of a photo Part of the photo is fadedPart of the photo is faded Fading occurs near the edges of a photo Images in a connected digital camera do not print PictBridge problemsPictBridge lights are flashing State of the lights Streaks and missing lines Print quality is poorPrint is faded Blank pages print Too much or too little ink appears on Problems with borderless documents Document is misprinted Streaks appear in a light portion of a photo Image is printed at an angle Ink smears Photo has unwanted border For most paper types Photo has an unwanted borderFor photo paper with a tear-off tab Out-of-paper message Error messagesPrinting in ink-backup mode Out of paper message If the In tray is empty Power light is flashingPrinter lights are on or flashing What the lights indicate Both lights are flashing Document prints slowlyResume light is flashing Multiple software programs are open If you continue to have problems Paper SuppliesUSB cables Specifications Printer specifications Reduction and elimination Environmental informationEnvironmental statement Recycling Print cartridge recovery Chapter Index USB