Troubleshooting

Troubleshooting

Diagnosing with the LEDs

Diagnosing with the LEDs

Table 5-1 shows LED patterns on the switch and the switch modules that indicate problem conditions.

1.Check in the table for the LED pattern you see on your switch.

2.Refer to the corresponding diagnostic tip on the next few pages.

Table 5-1. LED Error Indicators

 

 

LED Pattern Indicating Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Module (Mdl)

RPS

EPS

 

Fan

Port LED

Diag

Power

Fault

Status**

Status

Status

Test

Status

(in Link view mode)

Tips

off with

*

*

*

 

*

*

*

power cord

 

 

 

 

 

 

 

 

plugged in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on

prolonged on

*

*

 

prolonged

*

*

 

 

 

 

 

on

 

 

 

 

 

 

 

 

 

 

 

 

on

blink orange

*

*

 

blink

*

*

 

 

 

 

 

orange

 

 

 

on

blink orange

*

*

 

off

blink

*

 

 

 

 

 

 

orange

 

 

on

blink orange

see tip 5

*

 

blink

*

blink orange

 

 

 

 

 

orange

 

 

 

on

off

*

*

 

off

*

off with cable

 

 

 

 

 

 

 

connected

 

 

 

 

 

 

 

 

 

 

on

off

*

*

 

off

*

on, but the port is

 

 

 

 

 

 

 

not

 

 

 

 

 

 

 

 

communicating

 

 

 

 

 

 

 

 

 

 

on

blink orange

*

blink

*

*

*

*

 

 

 

orange

 

 

 

 

 

on

blink orange

*

*

blink

*

*

*

 

 

 

 

orange

 

 

 

 

on

blink orange

Fblink orange

*

 

blink

*

*

 

 

Bblink orange

 

 

orange

 

 

 

* This LED is not important for the diagnosis.

The blinking behavior is an on/off cycle once every 1.6 seconds, approximately.

** The Module Status LED is located on the module in the rear of the switch. (This is not applicable to the 10/100 3500PoE and non-PoE switches.)

F - Front

B - Back

5-4