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Troubleshooting

Restoring the Factory Default Configuration

Restoring the Factory Default

Configuration

As part of your troubleshooting process on the switch, it may become necessary to return the switch configuration to the factory default settings. This process momentarily interrupts the switch operation, clears any passwords, clears the console event log, resets the network counters to zero, performs a complete self test, and reboots the switch into its factory default configuration including deleting the IP address, if one is configured.

This process removes all switch configuration changes you have made from the factory default settings. This includes, for example, configuration of VLANs, Spanning Tree, trunks, and stacking. Returning the configuration of these features to their factory default settings (usually disabling them) may result in network connectivity issues.

If the switch has a valid configuration, and you are restoring the factory default settings for a reason other than configuration problems, you should save the switch configuration prior to performing the factory default reset. Then, after the reset and resolution of the original problem, you can restore the saved configuration to the switch. For both the save and restore processes, you can use the console copy command. For more information on this command, see the Management and Configuration Guide, which is on the HP ProCurve Web site at www.procurve.com/manuals.

You can restore the factory default configuration either on the switch itself, or through the switch console.

To execute the factory default reset on the switch, perform these steps:

1.Using pointed objects, simultaneously press both the Reset and Clear buttons on the front of the switch.

2.Continue to press the Clear button while releasing the Reset button.

3.When the Self Test LED begins to blink, release the Clear button. It takes approximately 25 seconds before the Self Test LED will begin to blink.

The switch will then complete its self test and begin operating with its configuration restored to the factory default settings.

To restore the factory default configuration using the console, execute the erase startup-configcommand from the console command prompt.

Troubleshooting

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