Troubleshooting

 

 

Diagnosing with the LEDs

 

 

 

Tip

Problem

Solution

 

 

 

The port may be

Use the switch console to see if the port is part of a dynamic trunk (through the LACP

 

improperly

feature) or to see if Spanning Tree is enabled on the switch, and to see if the port may

 

configured, or

have been put into a “blocking” state by those features. The show lacp command displays

 

the port may be in

the port status for the LACP feature; the show spanning-treecommand displays the port

 

a “blocking”

status for Spanning Tree.

 

state by the

Also check the Port Status screen using the show interfaces command to see if the port

 

normal operation

has been configured as “disabled”.

 

of the Spanning

Other switch features that may affect the port operation include VLANs and IGMP. Use

 

Tree, LACP, or

 

the switch console to see how the port is configured for these features.

 

IGMP features.

 

For software troubleshooting tips, see the chapter “Troubleshooting” in the Management

 

 

 

 

and Configuration Guide, which is on the ProCurve Web site at www.procurve.com. See

 

 

page 5-1for details.

 

 

Make sure also, the device at the other end of the connection is indicating a good link to

 

 

the switch. If it is not, the problem may be with the cabling between the devices or the

 

 

connectors on the cable.

 

 

 

An RPS is

Check the RPS unit to make sure it is plugged in to an active power source. If this is ok

 

connected but

but the LEDs are still blinking, the power supply in the RPS unit may have failed. Try

 

may have

reversing R1 and R2 power cords. Also check the log files of the connected switch for

 

experienced a

more information. This condition can also be caused by an RPS unit fan failure or and

 

fault.

over temperature condition. If necessary to resolve the problem, contact your ProCurve

 

 

authorized LAN dealer, or use the electronic support services from ProCurve to get

 

 

assistance. See the Customer Support/Warranty booklet for more information.

 

 

 

An EPS is

Check the EPS unit to make sure it is plugged in to an active power source. If this is ok

 

connected but

but the LEDs are still blinking, the power supply in the EPS unit may have failed. Try

 

the switch has

reversing EPS1 and EPS2 power cords. Also check the log files of the connected switch

 

experienced a

for more information. This condition can also be caused by an RPS unit fan failure or and

 

fault.

over temperature condition. If necessary to resolve the problem, contact your ProCurve

 

 

authorized LAN dealer, or use the electronic support services from ProCurve to get

 

 

assistance. See the Customer Support/Warranty booklet for more information.

 

 

 

Expansion yl

Check the rear of the switch. Check the module LEDs for indications. This will only occur

 

module is

during an initialization self test.

 

plugged in but

 

 

has experienced

 

 

a fault.

 

 

 

 

Troubleshooting

5-7