
Step 3. Restart components of the wireless network
Turn off the router and the printer, and then turn them back | Sometimes, turning off the power and then turning it back on | |
on in this order: router first, and then the printer. | will recover a network communication issue. | |
If you still are unable to connect, turn off the router, printer, |
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and your computer, and then turn them back on in this order: |
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router first, then the printer, and finally the computer. |
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Step 4. Run the Wireless Network Test |
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For wireless networking issues, run the Wireless Test from the printer’s control panel:
1.Touch right arrow, and then touch Network.
2.Touch Wireless, and then touch Wireless Network Test.
If a problem is detected, the printed test report will include recommendations that might help solve the problem.
Solve setup problems 21