User Guide
HP Officejet
User Guide
HP Officejet 6600 e-All-in- One series
Accessibility
Safety information
Copyright information
Hewlett-Packard Company notices
Page
Get started
Contents
Print
Copy
Scan
Work with ink cartridges
Web Services
Solve a problem
Technical information
HP supplies and accessories
Network setup
Additional fax setup
Toolbox Windows
E Printer management tools
HP Utility Mac OS
Embedded web server
1 Get started
Accessibility
Visual
Mobility
Conserve Printing Supplies
Manage Power
Front view
Understand the printer parts
Printing supplies area
Back view
Use the printer control panel
Overview of buttons and lights
Cancel button Stops a job, exits a menu, or exits settings
Control panel display icons
Right arrow button Navigates through settings in the menus
Wireless light The light is on when the 802.11 wireless feature is on
Select the mode
Change printer settings
To select a different mode
To change settings for a mode
Change the printer settings
HP Digital Solutions
Find the printer model number
Select print media
two-sided use. They are the perfect choice for producing professional
Recommended papers for printing and copying
quality marketing materials such as brochures and mailers, as well as
Recommended papers for photo printing
Load an original on the scanner glass
Tips for selecting and using media
To load an original on the scanner glass
Load an original in the automatic document feeder ADF
To load an original in the ADF
Load standard-size media
Load media
To load standard-size media
To load envelopes
Load envelopes
To load cards and photo paper
Load cards and photo paper
To load custom-size media
Load custom-size media
Clean the exterior
Clean the scanner glass
To clean the scanner glass
Maintain the printer
Clean the automatic document feeder
Update the printer
To clean the rollers or separator pad
Turn off the printer
Print documents
2 Print
Print documents Windows
Print brochures
Print documents Mac OS
Print brochures Windows
Print on envelopes
Print brochures Mac OS
Quality Normal or Best
Print on envelopes Mac OS
Print on envelopes Windows
Print photos on photo paper Windows
Print photos
Print photos on photo paper Mac OS
Print on special and custom-size paper
Quality Best or Maximum dpi
Print on special or custom-size paper Mac OS
Set up custom sizes Mac OS
3. Select Manage Custom Sizes in the Paper Size pop-up menu
Print borderless documents Windows
Print borderless documents
Print borderless documents Mac OS
Print borderless documents
Quality Best or Maximum dpi
Scan an original
3 Scan
Scan to a computer
To scan an original to a computer from the printer control panel
To scan using Webscan
Scan using Webscan
4. Touch Start Scan To scan an original from HP scanning software
To scan documents as editable text
Scanning documents as editable text
Windows
Mac OS
Guidelines for scanning documents as editable text
Make sure the scanner glass or ADF window is clean
Make sure the document is loaded correctly
Make sure the text on the document is clear
Save your file in the correct format
Choose the correct profile
4 Copy
Change copy settings
Copy documents
To copy documents
To save the current settings as defaults for future jobs
To change copy settings for a single job
3. Touch Start Black or Start Color
Send a fax
5 Fax
Send a standard fax
To send a standard fax from the printer control panel
Send a standard fax from the computer
4. Touch Start Black or Start Color
Windows
To send a fax manually from an extension phone
Send a fax manually from a phone
Mac OS
Send a fax
To send a fax using monitor dialing from the printer control panel
Send a fax using monitor dialing
Schedule a fax to send later
Send a fax from memory
To send a fax from memory
3. Touch Scan and Fax
To cancel a scheduled fax
Send a fax in Error Correction Mode
2. Touch Cancel Scheduled Fax
To send a fax to multiple recipients using group speed dial
Receive a fax manually
Receive a fax
To receive a fax manually
To set backup fax from the printer control panel
Set up backup fax
3. Touch Backup Fax Reception 4. Touch On, On Error Only, or Off
Reprint received faxes from memory
Poll to receive a fax
To set up poll to receive a fax from the printer control panel
Forward faxes to another number
To reprint faxes in memory from the printer control panel
Set automatic reduction for incoming faxes
Set the paper size for received faxes
Block unwanted fax numbers
To set automatic reduction from the printer control panel
To add a number to the junk fax list
Add numbers to the junk fax list
3. Touch Junk Fax Blocker
5. Touch Add Numbers
To print a Junk Fax Report
Print a Junk Fax Report
4. Touch Print Reports, and then touch Junk Fax List
Fax to PC and Fax to Mac requirements
To set up Fax to Mac Mac OS
To set up Fax to PC Windows
Modify Fax to PC and Fax to Mac settings
To modify settings from the printer’s control panel
Set up and change speed-dial entries
Set up speed-dial entries
To modify settings from the HP software Mac OS
To set up speed-dial entries
To set up group speed-dial entries
Set up and change group speed-dial entries
2. Touch Fax Setup, and then touch Speed Dial Setup
Delete speed-dial entries
Configure the fax header
Change fax settings
Set the answer mode Auto answer
3. Touch Fax Setup, and then touch Speed Dial Setup
Set the number of rings before answering
To set the answer mode
Change the answer ring pattern for distinctive ring
To set the number of rings before answering
Set the dial type
3. Touch Fax Setup, and then select Advanced Fax Setup
Set the redial options
To change the answer ring pattern for distinctive ring
2. Touch Fax Setup, and then touch Advanced Fax Setup
Set the fax sound volume
To set the fax sound volume
3. Touch Fax Sound Volume
Fax over Internet Protocol
Fax and digital phone services
Use reports
To enable fax confirmation
Print fax confirmation reports
To set the printer to print fax error reports automatically
Print fax error reports
3. Touch Fax Error Report
Print and view the fax log
Print a Caller ID Report
Print the details of the last fax transaction
View the Call History
To clear the fax log
What are Web Services?
6 Web Services
HP ePrint
Printer Apps
Set up Web Services using the HP printer software
Set up Web Services
Set up Web Services using the printer’s control panel
Windows
Set up Web Services using the embedded web server
Use Web Services
Print using HP ePrint
a. Touch Enter Proxy
Turn off HP ePrint
Find the printer’s email address
Use Printer Apps
Manage Printer Apps
2. Touch Remove Web Services
Remove Web Services
Information on ink cartridges and the printhead
7 Work with ink cartridges
Related topics
Printing with black or color ink only
Check the estimated ink levels
To replace the ink cartridges
Replace the ink cartridges
Usage information collection
Store printing supplies
Related topics
2. Select Preferences, and then touch Cartridge Chip Information
To turn off usage information collection
If you have a problem, follow these steps
8 Solve a problem
HP support
HP support by phone
Obtain electronic support
Before you call
Telephone support numbers
Phone support period
HP support
Solve printer problems
General troubleshooting tips and resources
After the phone support period
Check the printer setup
Check the power and power connections
Check the HP software installation
The printer shuts down unexpectedly
Solution 1 Use a lower print quality setting
Check any personal firewall software installed on the computer
Solution 2 Check the ink levels
The printer prints slowly
Clean the printhead
Solution 3 Contact HP support
Check the media settings
Check the Print Quality Diagnostic page
Check the margin settings
Placement of the text or graphics is wrong
Check the color print settings
Check the page-orientation setting
Solution 1 Make sure you are using original HP ink cartridges
Print quality troubleshooting
Solution 2 Check the ink levels
Print quality troubleshooting
Solution 4 Check the paper type
Solution 3 Check the paper loaded in the input tray
Solution 6 Print and evaluate a print quality report Solution
Solution 5 Check the print settings
To print a print quality report
Solution 7 Contact HP support
To clean the printhead from the control panel
Printhead maintenance
To clean the printhead from Toolbox Windows
Clean the printhead
3. In the Information And Support section, click Clean Printheads
To clean the printhead from HP Utility Mac OS
To clean the printhead from the embedded web server EWS
Align the printhead
To align the printhead from the embedded web server EWS
Solve paper-feed problems
Media is not supported for the printer or tray
Media is not picked up from a tray
Check the power
Solve copy problems
No copy came out
Pages are skewing
Copies are blank
Check the settings
Documents are missing or faded
Size is reduced
Copy defects are apparent
Copy quality is poor
Take steps to improve the copy quality
Check the printer
The printer prints half a page, then ejects the paper
Solve scan problems
Paper mismatch
Scanner did nothing
Part of the document did not scan or text is missing
Scan takes too long
Text cannot be edited
Check the settings
Scanned image quality is poor
Error messages appear
Check the originals
Reload document and then restart job
Graphics look different from the original Scan at a higher resolution
The image quality is better when printed
Text or images on the back of a two-sided original appear in the scan
The scanned image is skewed crooked
Scan defects are apparent
Solve fax problems
Blank pages
Size is reduced
The fax test failed
The Fax Hardware Test failed Solution
The Phone Cord Connected to Correct Port on Fax test failed
The Fax Connected to Active Telephone Wall Jack test failed Solution
Figure 8-1 Back view of the printer
The Using Correct Type of Phone Cord with Fax test failed Solution
1 Telephone wall jack
Solve fax problems
104 Solve a problem
The Dial Tone Detection test failed Solution
Chapter
The display always shows Phone Off Hook
The Fax Line Condition test failed Solution
Solve fax problems
Solution
The printer is having problems sending and receiving faxes
electronics store that carries phone accessories. You also need another phone cord, which can be a standard phone cord that you might already have in your home or office
The printer is having problems sending a manual fax Solution
The printer cannot receive faxes, but can send faxes Solution
If you have a special ring pattern for your fax phone number using
Fax tones are recorded on my answering machine Solution
The printer cannot send faxes, but can receive faxes Solution
The phone cord that came with my printer is not long enough
To extend your phone cord
Solve problems using Web Services and HP websites
Color faxes do not print
The computer cannot receive faxes Fax to PC and Fax to Mac
Solve problems using HP websites
Solve problems using Web Services
Basic wireless troubleshooting
Solve wireless problems
Step 1 - Make sure the wireless 802.11 light is turned on
Step 2 - Restart components of the wireless network
To check a wireless connection
Advanced wireless troubleshooting
Step 1 Make sure your computer is connected to your network
Solve wireless problems
A Make sure the printer is on the network
Step 2 Make sure that the printer is connected to your network
Mac OS
a network This web site is only available in English
To access the EWS
B Check to see if you can access the EWS
Step 4 Make sure the printer is online and ready
Windows
Mac OS
or Printing Preferences
After resolving the problems
Configure your firewall software to work with the printer
Configure your firewall software to work with the printer
Windows
Check your network setup
Solve printer management problems
Embedded web server cannot be opened
Check the computer
Check your web browser
Troubleshoot installation issues
Check the printer IP address
HP software installation suggestions
Hardware installation suggestions
Verify installation preliminaries
Check the hardware connections
General network troubleshooting
Solve network problems
To reset the printers network settings
Understand the Printer Status Report
To print the Printer Status Report
Understand the network configuration page
Understand the network configuration page
Clear paper jams
Clear jams
To clear a jam inside the printer
3. Check the front of the printer
To clear a paper jam in the automatic document feeder
Avoid paper jams
Use paper types that are recommended for the printer. For more information, see Media specifications
A Technical information
Warranty information
Warranty information
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Physical specifications
Printer specifications
Product features and capacities
Printer weight including printing supplies 8.3 kg 18.2 lb
Network protocol specifications
Processor and memory specifications
System requirements
Feature
Media specifications
Embedded web server specifications
Understand specifications for supported media
Compatible network protocols
Input tray
Media size
Envelopes
Cards
Input tray
Media size
Photo media
Other media
Understand supported media types and weights
Set minimum margins
Weight
Tray
Copy specifications
Print specifications
Fax specifications
Black print resolution
Web Services specifications
Scan specifications
HP website specifications
Environmental specifications
Acoustic emission specifications
Electrical specifications
Power supply
Power requirements
Regulatory Model Number
Regulatory information
VCCI Class B compliance statement for users in Japan
FCC statement Notice to users in Korea
Regulatory information
Noise emission statement for Germany LED indicator statement
Notice to users in Japan about the power cord
Gloss of housing of peripheral devices for Germany
Appendix A
Regulatory information
Notice to users of the U.S. telephone network FCC requirements
Notice to users of the Canadian telephone network
Australia wired fax statement European Union Regulatory Notice
Notice to users of the German telephone network
Appendix A
Regulatory information for wireless products
Products with wireless functionality
Products with external AC Adapters
European telephone network declaration Modem/Fax
Notice to users in Taiwan
Notice to users in Brazil Notice to users in Canada
Appendix A
148 Technical information
Environmental product stewardship program
Material safety data sheets
Paper use
Plastics
Battery disposal in Taiwan
Power consumption
Disposal of waste equipment by users
Chemical Substances
Disposal of Waste Electronic Equipment in Brazil
Battery Notice for Brazil
Attention California users
Environmental product stewardship program
Toxic and hazardous substance table
EU battery directive RoHS notices China only
Appendix A
152 Technical information
Environmental product stewardship program
RoHS notices Ukraine only Restriction of hazardous substance India
Third-party licenses
Issue date 06/15/2005
HMAC-SHA-224/256/384/512 implementation Last update 06/15/2005
SUBSTITUTE GOODS OR SERVICES LOSS OF USE, DATA, OR PROFITS OR
LICENSE.hmac-sha2-bsd--noscrypto
1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer
Appendix A
Issue date 04/30/2005
FIPS 180-2 SHA-224/256/384/512 implementation Last update 02/02/2007
====================================================================
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Third-party licenses
Order printing supplies online
B HP supplies and accessories
Supplies
Ink cartridges
HP media
Set up faxing parallel phone systems
C Additional fax setup
Table C-1 Countries/regions with a parallel-type phone system
Select the correct fax setup for your home or office
setup
Other equipment or services sharing your fax line
service
service
Back view of the printer
Case A Separate fax line no voice calls received
Other equipment or services sharing your fax line
setup
To set up the printer with a separate fax line
Case B Set up the printer with DSL
Back view of the printer
To set up the printer with DSL
Case C Set up the printer with a PBX phone system or an ISDN line
To set up the printer with a distinctive ring service
Case D Fax with a distinctive ring service on the same line
Back view of the printer
To set up the printer with a shared voice/fax line
Case E Shared voice/fax line
Back view of the printer
Back view of the printer
Case F Shared voice/fax line with voice mail
Case G Fax line shared with computer modem no voice calls received
Set up the printer with a computer dial-up modem
To set up the printer with voice mail
Back view of the printer
To set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
Example of a parallel splitter
Shared voice/fax with computer dial-up modem
Back view of the printer
7. Run a fax test
Set up faxing parallel phone systems
Shared voice/fax with computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Back view of the printer
Page
Back view of the printer
Example of a parallel splitter
5. Optional If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port
Page
To set up the printer with a computer DSL/ADSL modem
Back view of the printer
Example of a parallel splitter
Serial-type fax setup
To test fax setup via the printer control panel
Test fax setup
Set up the printer for wireless communication
D Network setup
Before you begin
Set up the printer using the HP printer software Recommended
Set up the printer on your wireless network
Set up the printer using the Wireless Setup Wizard
Set up the printer using WiFi Protected Setup WPS
To connect the printer using the PIN Method
To connect the printer using the Push Button Method
Set up the printer using the embedded web server EWS
Change the connection type
Guidelines for ensuring wireless network security
Test the wireless connection
Overview of security settings
Add hardware addresses to a wireless router MAC filtering
Other wireless security guidelines
Change basic network settings
Guidelines for reducing interference on a wireless network
View and print network settings
Change advanced network settings
Turn the wireless radio on and off
View IP settings
Reset network settings
Uninstall and reinstall the HP software
IP Address Subnet Mask Default Gateway DNS Address
2. Touch Restore Network Defaults, and then touch Yes
Toolbox Windows
E Printer management tools
HP Utility Mac OS
Embedded web server
To open the embedded web server
Get started Print Scan Copy Fax Web Services Work with ink cartridges
F How do I?
Solve a problem
How do I?
Cartridge Problem
G Errors Windows
Fax memory full
Unable to communicate with printer
Paper Mismatch
Replace the ink cartridge
The cartridge cradle cannot move
Paper Jam
Printer Offline
The printer is out of paper
Printer Paused
Document failed to print
Printer supply upgrade
Previously used ink cartridge installed
Printer supply upgrade successful
Printer supply upgrade problem
Use SETUP cartridges
Using Original HP Cartridges has its Rewards
Do not use SETUP cartridges
Counterfeit Cartridge Advisory
Use color ink only?
Problem with printer preparation
Incompatible ink cartridges
Ink sensor warning
Automatic document feeder cover open
Problem with ink system
Index
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NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be available. For more information, see System requirements.