HP Officejet
User Guide
HP Officejet 6600 e-All-in- One series
User Guide
Copyright information
Safety information
Accessibility
Hewlett-Packard Company notices
Page
Get started
Contents
Print
Scan
Copy
Web Services
Work with ink cartridges
Solve a problem
Technical information
HP supplies and accessories
Additional fax setup
Network setup
HP Utility Mac OS
E Printer management tools
Toolbox Windows
Embedded web server
Visual
Accessibility
1 Get started
Mobility
Manage Power
Conserve Printing Supplies
Front view
Understand the printer parts
Printing supplies area
Back view
Use the printer control panel
Overview of buttons and lights
Right arrow button Navigates through settings in the menus
Control panel display icons
Cancel button Stops a job, exits a menu, or exits settings
Wireless light The light is on when the 802.11 wireless feature is on
To select a different mode
Change printer settings
Select the mode
To change settings for a mode
Find the printer model number
HP Digital Solutions
Change the printer settings
Select print media
two-sided use. They are the perfect choice for producing professional
Recommended papers for printing and copying
quality marketing materials such as brochures and mailers, as well as
Recommended papers for photo printing
Tips for selecting and using media
Load an original on the scanner glass
To load an original on the scanner glass
Load an original in the automatic document feeder ADF
To load an original in the ADF
Load standard-size media
Load media
To load standard-size media
Load envelopes
To load envelopes
Load cards and photo paper
To load cards and photo paper
Load custom-size media
To load custom-size media
To clean the scanner glass
Clean the scanner glass
Clean the exterior
Maintain the printer
Clean the automatic document feeder
Update the printer
To clean the rollers or separator pad
Turn off the printer
2 Print
Print documents
Print documents Windows
Print brochures
Print documents Mac OS
Print brochures Mac OS
Print on envelopes
Print brochures Windows
Quality Normal or Best
Print on envelopes Windows
Print on envelopes Mac OS
Print photos
Print photos on photo paper Windows
Print photos on photo paper Mac OS
Print on special and custom-size paper
Quality Best or Maximum dpi
Print on special or custom-size paper Mac OS
Set up custom sizes Mac OS
3. Select Manage Custom Sizes in the Paper Size pop-up menu
Print borderless documents Windows
Print borderless documents
Print borderless documents Mac OS
Quality Best or Maximum dpi
Print borderless documents
Scan to a computer
3 Scan
Scan an original
To scan an original to a computer from the printer control panel
To scan using Webscan
Scan using Webscan
4. Touch Start Scan To scan an original from HP scanning software
Windows
Scanning documents as editable text
To scan documents as editable text
Mac OS
Make sure the document is loaded correctly
Make sure the scanner glass or ADF window is clean
Guidelines for scanning documents as editable text
Make sure the text on the document is clear
Choose the correct profile
Save your file in the correct format
Copy documents
Change copy settings
4 Copy
To copy documents
To save the current settings as defaults for future jobs
To change copy settings for a single job
3. Touch Start Black or Start Color
Send a fax
5 Fax
Send a standard fax
4. Touch Start Black or Start Color
Send a standard fax from the computer
To send a standard fax from the printer control panel
Windows
Mac OS
Send a fax manually from a phone
To send a fax manually from an extension phone
Send a fax
Send a fax using monitor dialing
To send a fax using monitor dialing from the printer control panel
To send a fax from memory
Send a fax from memory
Schedule a fax to send later
3. Touch Scan and Fax
2. Touch Cancel Scheduled Fax
Send a fax in Error Correction Mode
To cancel a scheduled fax
To send a fax to multiple recipients using group speed dial
Receive a fax manually
Receive a fax
To receive a fax manually
3. Touch Backup Fax Reception 4. Touch On, On Error Only, or Off
Set up backup fax
To set backup fax from the printer control panel
Reprint received faxes from memory
Forward faxes to another number
To set up poll to receive a fax from the printer control panel
Poll to receive a fax
To reprint faxes in memory from the printer control panel
Block unwanted fax numbers
Set the paper size for received faxes
Set automatic reduction for incoming faxes
To set automatic reduction from the printer control panel
3. Touch Junk Fax Blocker
Add numbers to the junk fax list
To add a number to the junk fax list
5. Touch Add Numbers
4. Touch Print Reports, and then touch Junk Fax List
Print a Junk Fax Report
To print a Junk Fax Report
Fax to PC and Fax to Mac requirements
Modify Fax to PC and Fax to Mac settings
To set up Fax to PC Windows
To set up Fax to Mac Mac OS
To modify settings from the printer’s control panel
To modify settings from the HP software Mac OS
Set up speed-dial entries
Set up and change speed-dial entries
To set up speed-dial entries
2. Touch Fax Setup, and then touch Speed Dial Setup
Set up and change group speed-dial entries
To set up group speed-dial entries
Delete speed-dial entries
Set the answer mode Auto answer
Change fax settings
Configure the fax header
3. Touch Fax Setup, and then touch Speed Dial Setup
Change the answer ring pattern for distinctive ring
To set the answer mode
Set the number of rings before answering
To set the number of rings before answering
Set the redial options
3. Touch Fax Setup, and then select Advanced Fax Setup
Set the dial type
To change the answer ring pattern for distinctive ring
To set the fax sound volume
Set the fax sound volume
2. Touch Fax Setup, and then touch Advanced Fax Setup
3. Touch Fax Sound Volume
Fax and digital phone services
Fax over Internet Protocol
Use reports
To enable fax confirmation
Print fax confirmation reports
3. Touch Fax Error Report
Print fax error reports
To set the printer to print fax error reports automatically
Print and view the fax log
View the Call History
Print the details of the last fax transaction
Print a Caller ID Report
To clear the fax log
HP ePrint
6 Web Services
What are Web Services?
Printer Apps
Set up Web Services using the printer’s control panel
Set up Web Services
Set up Web Services using the HP printer software
Windows
Print using HP ePrint
Use Web Services
Set up Web Services using the embedded web server
a. Touch Enter Proxy
Use Printer Apps
Find the printer’s email address
Turn off HP ePrint
Manage Printer Apps
Remove Web Services
2. Touch Remove Web Services
Information on ink cartridges and the printhead
7 Work with ink cartridges
Related topics
Check the estimated ink levels
Printing with black or color ink only
Replace the ink cartridges
To replace the ink cartridges
Usage information collection
Store printing supplies
Related topics
To turn off usage information collection
2. Select Preferences, and then touch Cartridge Chip Information
If you have a problem, follow these steps
8 Solve a problem
HP support
HP support by phone
Obtain electronic support
Before you call
Phone support period
Telephone support numbers
HP support
Solve printer problems
General troubleshooting tips and resources
After the phone support period
Check the HP software installation
Check the power and power connections
Check the printer setup
The printer shuts down unexpectedly
Solution 2 Check the ink levels
Check any personal firewall software installed on the computer
Solution 1 Use a lower print quality setting
The printer prints slowly
Check the media settings
Solution 3 Contact HP support
Clean the printhead
Check the Print Quality Diagnostic page
Check the color print settings
Placement of the text or graphics is wrong
Check the margin settings
Check the page-orientation setting
Solution 2 Check the ink levels
Print quality troubleshooting
Solution 1 Make sure you are using original HP ink cartridges
Print quality troubleshooting
Solution 3 Check the paper loaded in the input tray
Solution 4 Check the paper type
Solution 6 Print and evaluate a print quality report Solution
Solution 5 Check the print settings
To print a print quality report
Solution 7 Contact HP support
To clean the printhead from Toolbox Windows
Printhead maintenance
To clean the printhead from the control panel
Clean the printhead
To clean the printhead from the embedded web server EWS
To clean the printhead from HP Utility Mac OS
3. In the Information And Support section, click Clean Printheads
Align the printhead
Media is not supported for the printer or tray
Solve paper-feed problems
To align the printhead from the embedded web server EWS
Media is not picked up from a tray
No copy came out
Solve copy problems
Check the power
Pages are skewing
Documents are missing or faded
Check the settings
Copies are blank
Size is reduced
Take steps to improve the copy quality
Copy quality is poor
Copy defects are apparent
Check the printer
Paper mismatch
Solve scan problems
The printer prints half a page, then ejects the paper
Scanner did nothing
Text cannot be edited
Scan takes too long
Part of the document did not scan or text is missing
Check the settings
Check the originals
Error messages appear
Scanned image quality is poor
Reload document and then restart job
Text or images on the back of a two-sided original appear in the scan
The image quality is better when printed
Graphics look different from the original Scan at a higher resolution
The scanned image is skewed crooked
Blank pages
Solve fax problems
Scan defects are apparent
Size is reduced
The Fax Hardware Test failed Solution
The fax test failed
The Fax Connected to Active Telephone Wall Jack test failed Solution
The Phone Cord Connected to Correct Port on Fax test failed
The Using Correct Type of Phone Cord with Fax test failed Solution
Figure 8-1 Back view of the printer
Solve fax problems
1 Telephone wall jack
104 Solve a problem
The Dial Tone Detection test failed Solution
Chapter
The display always shows Phone Off Hook
The Fax Line Condition test failed Solution
Solve fax problems
The printer is having problems sending and receiving faxes
Solution
electronics store that carries phone accessories. You also need another phone cord, which can be a standard phone cord that you might already have in your home or office
The printer is having problems sending a manual fax Solution
The printer cannot receive faxes, but can send faxes Solution
If you have a special ring pattern for your fax phone number using
Fax tones are recorded on my answering machine Solution
The printer cannot send faxes, but can receive faxes Solution
The phone cord that came with my printer is not long enough
Color faxes do not print
Solve problems using Web Services and HP websites
To extend your phone cord
The computer cannot receive faxes Fax to PC and Fax to Mac
Solve problems using Web Services
Solve problems using HP websites
Step 1 - Make sure the wireless 802.11 light is turned on
Solve wireless problems
Basic wireless troubleshooting
Step 2 - Restart components of the wireless network
Step 1 Make sure your computer is connected to your network
Advanced wireless troubleshooting
To check a wireless connection
Solve wireless problems
Mac OS
Step 2 Make sure that the printer is connected to your network
A Make sure the printer is on the network
a network This web site is only available in English
Step 4 Make sure the printer is online and ready
B Check to see if you can access the EWS
To access the EWS
Windows
or Printing Preferences
Mac OS
Configure your firewall software to work with the printer
Configure your firewall software to work with the printer
After resolving the problems
Windows
Embedded web server cannot be opened
Solve printer management problems
Check your network setup
Check the computer
Check your web browser
Troubleshoot installation issues
Check the printer IP address
Verify installation preliminaries
Hardware installation suggestions
HP software installation suggestions
Check the hardware connections
To reset the printers network settings
Solve network problems
General network troubleshooting
Understand the Printer Status Report
Understand the network configuration page
To print the Printer Status Report
Understand the network configuration page
Clear paper jams
Clear jams
To clear a jam inside the printer
3. Check the front of the printer
Avoid paper jams
To clear a paper jam in the automatic document feeder
Use paper types that are recommended for the printer. For more information, see Media specifications
Warranty information
A Technical information
Hewlett-Packard limited warranty statement
Warranty information
Ink cartridge warranty information
Product features and capacities
Printer specifications
Physical specifications
Printer weight including printing supplies 8.3 kg 18.2 lb
System requirements
Processor and memory specifications
Network protocol specifications
Feature
Understand specifications for supported media
Embedded web server specifications
Media specifications
Compatible network protocols
Envelopes
Media size
Input tray
Cards
Photo media
Media size
Input tray
Other media
Weight
Set minimum margins
Understand supported media types and weights
Tray
Fax specifications
Print specifications
Copy specifications
Black print resolution
HP website specifications
Scan specifications
Web Services specifications
Environmental specifications
Power supply
Electrical specifications
Acoustic emission specifications
Power requirements
Regulatory information
Regulatory Model Number
VCCI Class B compliance statement for users in Japan
FCC statement Notice to users in Korea
Regulatory information
Gloss of housing of peripheral devices for Germany
Notice to users in Japan about the power cord
Noise emission statement for Germany LED indicator statement
Appendix A
Notice to users of the U.S. telephone network FCC requirements
Regulatory information
Notice to users of the German telephone network
Australia wired fax statement European Union Regulatory Notice
Notice to users of the Canadian telephone network
Appendix A
Products with external AC Adapters
Products with wireless functionality
Regulatory information for wireless products
European telephone network declaration Modem/Fax
Appendix A
Notice to users in Brazil Notice to users in Canada
Notice to users in Taiwan
148 Technical information
Paper use
Material safety data sheets
Environmental product stewardship program
Plastics
Disposal of waste equipment by users
Power consumption
Battery disposal in Taiwan
Chemical Substances
Attention California users
Battery Notice for Brazil
Disposal of Waste Electronic Equipment in Brazil
Environmental product stewardship program
Appendix A
EU battery directive RoHS notices China only
Toxic and hazardous substance table
152 Technical information
RoHS notices Ukraine only Restriction of hazardous substance India
Environmental product stewardship program
Third-party licenses
SUBSTITUTE GOODS OR SERVICES LOSS OF USE, DATA, OR PROFITS OR
HMAC-SHA-224/256/384/512 implementation Last update 06/15/2005
Issue date 06/15/2005
LICENSE.hmac-sha2-bsd--noscrypto
1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer
Appendix A
====================================================================
FIPS 180-2 SHA-224/256/384/512 implementation Last update 02/02/2007
Issue date 04/30/2005
====================================================================
Page
Third-party licenses
Supplies
B HP supplies and accessories
Order printing supplies online
Ink cartridges
HP media
Set up faxing parallel phone systems
C Additional fax setup
Table C-1 Countries/regions with a parallel-type phone system
Select the correct fax setup for your home or office
service
Other equipment or services sharing your fax line
setup
service
Other equipment or services sharing your fax line
Case A Separate fax line no voice calls received
Back view of the printer
setup
To set up the printer with a separate fax line
Case B Set up the printer with DSL
Back view of the printer
Case C Set up the printer with a PBX phone system or an ISDN line
To set up the printer with DSL
To set up the printer with a distinctive ring service
Case D Fax with a distinctive ring service on the same line
Back view of the printer
To set up the printer with a shared voice/fax line
Case E Shared voice/fax line
Back view of the printer
Case F Shared voice/fax line with voice mail
Back view of the printer
To set up the printer with voice mail
Set up the printer with a computer dial-up modem
Case G Fax line shared with computer modem no voice calls received
Back view of the printer
Set up the printer with a computer DSL/ADSL modem
To set up the printer with a computer dial-up modem
Case H Shared voice/fax line with computer modem
To set up the printer with a computer DSL/ADSL modem
Example of a parallel splitter
Shared voice/fax with computer dial-up modem
Back view of the printer
Set up faxing parallel phone systems
7. Run a fax test
Shared voice/fax with computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Back view of the printer
Page
Example of a parallel splitter
Back view of the printer
5. Optional If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port
Page
To set up the printer with a computer DSL/ADSL modem
Example of a parallel splitter
Back view of the printer
Serial-type fax setup
Test fax setup
To test fax setup via the printer control panel
Set up the printer for wireless communication
D Network setup
Before you begin
Set up the printer using the Wireless Setup Wizard
Set up the printer on your wireless network
Set up the printer using the HP printer software Recommended
Set up the printer using WiFi Protected Setup WPS
Set up the printer using the embedded web server EWS
To connect the printer using the Push Button Method
To connect the printer using the PIN Method
Change the connection type
Overview of security settings
Test the wireless connection
Guidelines for ensuring wireless network security
Add hardware addresses to a wireless router MAC filtering
Other wireless security guidelines
Change basic network settings
Guidelines for reducing interference on a wireless network
Turn the wireless radio on and off
Change advanced network settings
View and print network settings
View IP settings
IP Address Subnet Mask Default Gateway DNS Address
Uninstall and reinstall the HP software
Reset network settings
2. Touch Restore Network Defaults, and then touch Yes
HP Utility Mac OS
E Printer management tools
Toolbox Windows
Embedded web server
To open the embedded web server
Solve a problem
F How do I?
Get started Print Scan Copy Fax Web Services Work with ink cartridges
How do I?
Fax memory full
G Errors Windows
Cartridge Problem
Unable to communicate with printer
The cartridge cradle cannot move
Replace the ink cartridge
Paper Mismatch
Paper Jam
Printer Paused
The printer is out of paper
Printer Offline
Document failed to print
Printer supply upgrade successful
Previously used ink cartridge installed
Printer supply upgrade
Printer supply upgrade problem
Do not use SETUP cartridges
Using Original HP Cartridges has its Rewards
Use SETUP cartridges
Counterfeit Cartridge Advisory
Incompatible ink cartridges
Problem with printer preparation
Use color ink only?
Ink sensor warning
Problem with ink system
Automatic document feeder cover open
Index
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NOTE: After you resolve the problem, follow the instructions in After resolving the problems.
(right arrow), touch Setup, touch Network, and then select Print Wireless Network Test. If a problem is detected, the printed test report includes recommendations that might help solve the problem.