HP 800 manual Media Loading Problems

Sheet media

Roll media

Introduction	Media & Ink	Solutions	Front Panel	Printer	Other	Index
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Solving Problems	Image Quality	Ink Supply	Media Problems	Image Error	Other Problems	Getting Help
	Problems	Problems
Media Loading Problems
The Front Panel Keeps Indicating that media is misaligned or incorrectly positioned.
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• The roll media may be loaded the wrong way. The paper should load over the roll towards you, see Loading Roll Media.

• The paper may be skewed. The right-hand edge must be parallel to the blue line on the front media deflector.

• Ensure that the paper is wrapped tightly on the roll.

• Check that the paper is correctly loaded onto the spindle, see Installing a New Roll on the Printer.

• The sheet media must be loaded with the right-hand edge against the blue line on the printer platen and the front edge against the blue line just after the pinch rollers, see Loading Sheet Media.

• The media may be crumpled or warped or may have irregular edges.

• If you are using hand-cut media, the edges may not form a right-angle or they may be rough. Do not use hand-cut media. Use only purchased sheet media.

•If the media is curled with the curl up it will be very difficult to load. It is easier to load it with the curl down